Partner Implementations Manager at JUMO.WORLD

The Role

As Partner Implementations Manager, you will be accountable for working with various teams to deliver technical products and services to JUMO’s partners and customers. This position is responsible for working closely together with JUMO’s product and engineering teams as well as data and prediction teams to translate the commercial requirements into the technical delivery roadmaps. Effectively synchronizing platform delivery with fast-paced sales cycles and partner engagements. This position is responsible for project planning and managing against the project plan, mitigating risks, and helping coordinate (from the partner side) the development life cycle from inception to production launch and post-production support.

The Partner Implementations Manager will be based in Cape Town, South Africa and will report to the Strategic Delivery Lead, the Growth & New Markets business unit.

In this role, you’ll:

• Help lead JUMO’s partner- and market-led strategy and work with inter-functional teams to drive new products and features through the development process
• Work directly with ecosystem & capital partners to gather and create product requirements and specifications
• Provide project implementations leadership and expertise to Growth & New Markets, JUMO’s commercial distribution engine, to create understanding around development timelines for management alongside sales cycles
• Accelerate customer & partner success by identifying areas in need of improvement to increase customer / partner satisfaction and decrease maintenance / support requests
• Work closely with business and operations leadership, including executive leadership at JUMO, to define the implementation scope of initiatives and provide updates on the project(s).
• Be hands-on in driving the delivery of critical business initiatives, managing all aspects of the project such as project planning, requirements definition, risk management, communication, and implementation planning
• Metricize strategic delivery of projects to ensure that every project meets deadlines and is completed within budget

What you’ll need:

• Field of Study in management, business administration, computer science, or a similar field
• Deep understanding of project / program management with 3 – 5 years of experience in a fast-paced environment taking a product through its complete lifecycle using Agile methodologies and delivering highly scalable and robust systems.
• Proven track record of leading large cross-functional software projects
• In addition, prior exposure to strategy/management consulting or a business / commercial discipline would be an advantage
• Strong project management skills with the ability to work on and track multiple projects simultaneously
• Fluency in or comfort with project management tools & interfaces, particularly Asana, JIRA
• Excellent report-writing and presentation, both verbally and visually (including data visualization)
• Proficiency in Microsoft Office (required)
• Prior experience in financial services, e-commerce, or the mobile industry would be an advantage, though not required