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Since its founding in Suwon, Korea in 1969, Samsung Electronics has grown into a global information technology leader, managing more than 200 subsidiaries around the world.
The company’s offerings include home appliances such as TVs, monitors, refrigerators, and washing machines as well as key mobile telecommunications products like smartphones and tab...
About the job
Job Title:
B2B2C Channel Manager
Job Purpose:
- The role will support in business development and partnership(s) establishment initiatives as part of the Samsung D2C eCommerce team to extend a multi-dimensional and value-added offering to customers.
The purpose of the position is to:
Drive new partnership growth and strategic cooperation with current and potential strategic partners, including corporates, banks, Insurance houses, SOEs prevalent in SA as well as universities and educational institutes
- Conduct research into potential new clients to develop effective sales strategies in preparation for initial engagement
- Build a sustainable pipeline of program launches
- Manage client onboarding process and deal with queries related to the partnership channel
- Manage relationships and maintain back-end catalogues to optimize revenue growth of channel
Key Responsibilities
Business Development - 50%
- Conduct research into potential new clients to develop value-added effective partnership strategies in preparation for initial engagement
- Generate leads in the Banking, Insurance, Utilities and services sectors as well as large corporates in South Africa
- Navigate organisations to Introduce Samsung offering to the relevant stakeholders in client organisations
- Align with eCommerce and business leaders to develop a value-offering to clients
- Leverage industry knowledge and network to develop relationships with strategic partners
- Cultivate new Enterprise-level client accounts
- Develop high-quality marketing material and proposal slides for Client EXCOs
- Develop compelling Value propositions for each and every B2B relationship
- Post Deal Implementation management and support to drive usage
Relationship Management - 25%
- Create a pipeline of sustainable projects/programs by constantly building relationships with new customers to maximise opportunities for revenue growth
- Evaluate the strategic and economic impact of potential opportunities, and prioritise efforts based on the impact
- Maintain existing account relationships to achieve individual and team sales targets
- Post Deal Implementation management and support to drive usage
- Create sales, key transactions and trend reports
- Identify data inconsistencies between systems, trace root-cause and log correctional procedures
- Promotions and marketing efficiency analysis
- Conduct periodic market-analysis
- Load and manage listings in the back-end systems and manage databases
Client onboarding - 25%
Manage Go-to-market related activities such as Corporate Agreements, Merchandising and branding Compliance matters, etc.
Hold training to onboard user groups and client admin teams
Handle queries from client(s) related to operational/marketing issues
- Liaise with several departments, including Customer Service, Logistics, Software and System Developers, IT, PM and Marketing, to resolve complex problems
- Manage communications and marketing material to user groups
Knowledge; Skills and Experience preferred for this Role
Essential:
- A proven deal-maker with 5 years’ experience successful B2B sales and/or partnership experience
- Strong negotiation skills and experience in conducting negotiations to close deals
- Experience with contract management
- Basic project management skills
- Excellent presentation and PowerPoint skills to create marketing material and slides for client EXCOs
- Relentless and experienced in identifying target leads, reaching out and generating sales from cold leads
- Undergraduate degree essential
Preferred traits:
- Experience in selling through B2B2C channels and development of ecosystems
- A track record of success in partnerships at a technology start-up, Fintech or related environments
- Expertise in developing business cases and innovative reciprocal partnership agreements (e.g., involving revenue share, mutual activations, etc.) to drive topline revenue growth for all parties involved
- Experience in onboarding clients and account management
- Proficiency in Microsoft Excel and sales reporting
- Basic understanding of tech, eCommerce platforms, portals and back-end processes
- MBA in Strategic Marketing
- BCom in Marketing, Fintech, Information systems or related undergraduate degree
Competencies and Attributes required for this Role
- A keen interest in fintech, partnerships and evolving business ecosystems by leveraging eCommerce
- A self-starter, keen, ambitious and hungry to get results
- B2B Sales experience
- Exceptional learning agility
- Exceptional Analytical and problem-solving abilities
- Strong work-ethic and Resilient nature
- Team-oriented mindset
- Meticulous with exceptional attention to detail
- Great communication skills and ability to present to EXCOs
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