Payment Support Officer at Stonehage Fleming

OVERALL PURPOSE

• The overall purpose of the role is to execute payments, FX transactions and Investment transactions.

Key Responsibilities    
PRINCIPAL ELEMENTS & ACCOUNTABILITIES

• Execution of local client payments in compliance with internal processes.
• Execution of offshore forex payments in compliance with internal processes.
• Execution of Business Central payments in compliance with internal processes.
• Execution of local and Offshore Investment trades in compliance with internal processes.
• Booking of foreign exchange rates on behalf of clients
• Investment deal executions
• Accurate completion of BOP forms and associated administrative tasks

QUALIFICATIONS AND EXPERIENCE

Experience required: 

• Foreign exchange and exchange control background from a local bank (beneficial if from Private Client / Wealth environment). 
• Payment execution and FX Dealing experience necessary. 
• Investment trades (beneficial but not a requirement).

SKILLS

• Proficient in Banking Platforms (online banking) essential
• E-mail and MS Office Packages
• Knowledge of the following is essential:
• Exchange Control
• Exchange Control Applications
• Non-Resident Banking
• Exchange Rates and the theory behind them 
• Understanding of Markets
• Ability to work in a highly pressurized environment 
• A record of high integrity.
• Knowledge of Investment dealing beneficial but not required

Excellent interpersonal skills

COMPETENCIES AND BEHAVIOURS

• Planning & Organizing: Schedules & manages workload effectively, thinks ahead, sets plans to achieve goals
• Teamwork: Supports & works towards team goals, shares information, is helpful & co-operative, works effectively with people outside immediate team ( within the wider group) 
• Communication skill: Communicates clearly and concisely, listens effectively , written communication is well presented, ability to deal with sophisticated clients under circumstances that can sometimes be challenging
• Client orientated understands and satisfies client needs at all times, delivers excellent client service, takes full responsibility & accountability for all client matters including delegated tasks.
• Accuracy, quality & productivity: Delivers work of a high standard, output is accurate & error free, productivity is satisfactory & consistent