People Business Partner at Prodigy Finance

What will you do in the role?

• The People Business Partner will report into the Head of People Operations and will play an integral role in the business by partnering with leaders & managers to drive HR strategy and initiatives aligned with business goals. The People Business partner will serve as a trusted advisor to employees, providing guidance and support on a wide range of HR issues across the full employee lifecycle.

What are the roles and responsibilities of this role?

• Provide guidance, coaching and support to managers and teams on all HR related matters in your assigned business area(s), including but not limited to recruitment, onboarding, performance management, learning and development, employee relations, change management, and compensation.
• Continuously improve & update HR processes and policies: Lead and manage projects, including talent management, employee engagement programs, day-to-day performance management guidance to line managers (for example mentoring, career planning, coaching, etc.)
• Partner with managers to proactively identify people issues and trends within the business and work together with your key stakeholders in order to formulate and implement solutions.
• Contribute to the development of world-class HR policies and procedures.
• Lead performance management discussions and disciplinary procedures within your assigned business area(s).
• Training needs analysis and the facilitation of management training for managers and team leaders as and where required.
• People analytics and the analysing of data to drive tactics.
• Assistance with the implementation of a competitive remuneration, bonus and benefits scheme including supporting the remuneration processes.
• Support with internal and external recruitment where required.
• Ensure the company is aligned with employment and compliance regulatory concerns including regulatory reporting i.e. Employment Equity Report and WSP/ATR.
• Assistance with employee requests and administration.

What would the ideal candidate be great at?

• Organised and proactive with strong attention to detail and an unswerving focus on quality.
• Ability to think systematically with managers about the business and what it most needs, and to move to action in a simple and focussed way.
• Able to multitask, project manage and prioritise.
• Ability to work autonomously without micro-management; takes ownership and possesses the inner drive to set and deliver high quality work in a timely fashion.
• Bias to action, self-motivated with a can-do attitude; flexible, able to thrive in a fast-paced and rapidly changing environment.
• Exceptional interpersonal and communication skills; empathetic, flexible and professional.
• Able to build rapport and trust with managers and teams.
• Passion for building a high performance, highly engaged and creative workplace culture.

Qualifications and experience

• 5+ years of progressive human resources management experience and staffing, preferably in a fast-growing, international environment.
• Degree in Organisational Psychology, Human Resources Management, Communications, Business Administration or a related field.
• Experience in a call centre environment is advantageous.
• Strong working knowledge of all HR functional areas including recruitment, onboarding, training and development, employee relations, performance management, compensation, remuneration and benefits.
• Demonstrated experience in IR and IR interventions; CCMA experience is advantageous.
• Stakeholder management - junior, middle and senior stakeholders.
• Strong excel ability