Newly Vacant Positions at ANEW Hotels & Resorts

Minimum Requirements

• Minimum 5 years experience as a Personal Assistant.
• Soundtrack record of operating at Executive Level.
• Professional business writing and verbal skills.
• Proficient in MS Office.
• Strong Administration Skills.

Duties and Responsibilities

• Preparation and distribution of Manco Reports (Inland and Coastal).
• Preparation and distribution of weekly “Operations Reports”.
• Preparing and collating information from operations in preparation for “Friday Director’s Meeting”.
• Related and relevant Reports, as requested.
• Collating and completion of Expense Claims.
• Preparing communications on behalf of a manager.
• Answering phone calls, taking messages and relaying messages where applicable.
• Book and co-ordinate travel and accommodation requirements for team members.
• Attending internal and external meetings where applicable, preparing agenda’s, taking, typing and distributing meeting minutes, with follow ups as appropriate, ensuring deadlines are adhered to.
• Assist with the collating of audit results and the co-ordination thereof as and when required, working with the appropriate GM’s & HOD’s.
• Managing a detailed “Operational Calendar” for all relevant audits to consolidate travel where required.
• Lead by example to ensure we keep our HITEC culture alive across the portfolio, making a real difference in how we interact with guest and each staff member.
• Maintain the strictest confidentiality at all times with regard to client, guest and personnel related matters.
• Be professional in appearance, character and conduct – professionally presented.
• Possess excellent interpersonal and communicative skills and an ability to integrate into all levels of the hotels and head office.
• Flexibility of job duties / attitude and hours is a must.
• Possess excellent organizational skills and have an extremely high standard of order and general office organization and neatness.

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Minimum Requirements

• Matric Essential
• Legal secretary / paralegal / qualification advantageous
• Minimum of 3-4 years' experience as a para legal secretary in a large law firm
• Full working knowledge of all MS packages
• Hard worker and deadline driven
• Good communication skills
• Must be well organised and conscientious
• Display attention to detail
• Good Interpersonal skills
• Honest, reliable and punctual
• Able to work well under pressure

Duties and Responsibilities

• Welcomes guests and clients by greeting them in person or on the telephone, and by answering or directing inquiries.
• Produces information by transcribing, formatting, inputting, editing, retrieving, copying, and transmitting text, data, and graphics to help coordinate case preparation.
• Reads, researches, reviews, verifies, and routes correspondence, reports, and legal documents.
• Drafts, revises, and edits letters and other written documents, and collects and analyzes information.
• Maintains managements calendar by planning and scheduling conferences, teleconferences, travel;  and filing requirements; monitoring evidence-gathering; and anticipating changes in litigation or transaction preparation requirements.
• Maintains client confidence by keeping clients information confidential.
• Develops and maintains filing and retrieval systems, as well as digital archive systems.
• Records and documents meeting discussions, maintains transcripts, documents, and maintains evidence.
• Dictaphone and copy / typing of a wide range of documents
• Preparing agreements
• Incorporating amendments into documents and cross-referencing clauses
• Preparing resource and client files
• Administering and organising legal documents
• Ensuring that the Filing System is kept up to date (Hard Copy / Electronic)

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Job Advert Summary

• ANEW Resort Ingeli Forest is looking for a Head Chef to provide an efficient and cost-effective food service to the establishment. 
• The successful candidate will be based in KwaZulu-Natal, Kokstad.
• This is a live-in position 

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Minimum Requirements

• B. Com Accounting degree would be an added advantage
• At least 3 years’ plus experience within the hospitality industry in 3- & 4-star property, at senior management level in a similar position.
• Must be standards orientated.
• Good knowledge of hotel / lodge and / or resort experience.
• High level of customer service, leadership skills, high level of numeracy skills, disciplined, organized, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills in English will be advantage.
• High degree of self-motivation and ambition.

Duties and Responsibilities

• Forecast/budget business for future months/years.
• Assist all departments heads by reviewing and monitoring expenditure in each department.
• Process monthly financial statements and report on these to the General Manager and Director of Finance.
• Verify payroll transactions before finalization of processing.
• Manage creditors and ensure they are paid timeously, taking into account settlement discounts and applicable rebates are collected.
• Oversee all Debtors are collected, where required and to assist with problem solving.
• Review and authorize all payments to suppliers in accordance with cash flow availability.

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Minimum Requirements

• +- 1 Year Reception Experience
• Tertiary qualification (Hospitality/Tourism Management) would be an advantage.
• Great knowledge of MS Office
• Extensive Knowledge of Opera 
• Bilingual 
• Accountable, Innovative & Great Motivator
• Immaculate Communication Skills

Duties and Responsibilities

• Assists the Front Office Management and supervisors in the processing of the reception procedure using the appropriate systems and procedures.
• Fully familiarized with all hotel and company policies
• Maintains the appearance of the Front Office Department with reference to tidiness and the safekeeping of all correspondence, dockets, and registration details.
• Receives Guests in a manner which is polite, friendly, and efficient.
• Ensures that the Guests complete Registration Forms correctly and that the information completed is in accordance with the Reservation information systems requirements, guest profiles are updated including nationality statistics and ensure payments are guaranteed.
• Maintain exceptional level of grooming, body language and posture always.

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Minimum Requirements

• Matric 
• Tertiary qualification would be an added advantage
• +2 years experience as a Porter/Driver 
• Good communication skills and customer service
• Drivers license with a PDP
• Observant and proactive
• Ability to lift heavy objects

Duties and Responsibilities

• Greet customers politely as they enter the room, project a hospitable, polite, friendly, warm and smiling attitude to all employees and customers.        
• Inform guests of the services and accommodation rates in the hotel.
• Build good relations with guests to make them feel comfortable and address any complaints they might have in a very courteous manner to protect the image of the hotel.                            
• To ensure communication and cooperation with relevant departments particularly housekeeping and restaurant.  
• To ensure that enquiries, messages, are dealt with courteously and efficiently.  

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Minimum Requirements

• High school diploma or equivalent.
• +- 2 Years experience as a reservationist
• Experience working with OPERA Cloud
• Excellent verbal and written, telephonic communication skills.
• Excellent command of English, multilingual proficiency beneficial.
• Strong organizational skills, time management and attention to detail.
• Proficiency in computer software, including reservation systems and Microsoft Office.
• Ability to work accurately in a fast-paced and high-pressure environment.
• Exceptional customer service skills.
• Problem-solving abilities.
• Flexibility to work weekends, holidays, and varied shifts.
• Needs to show initiative and work independently.
• Self-disciplined and motivated
• Team player with a positive attitude

Duties and Responsibilities

• Handle customer inquiries and reservations via phone, email, and in-person
• Written communication and correspondence for all inquiries
• Assist customers in choosing the right services or accommodations based on their needs.
• Maintain accurate and up-to-date reservation records including but not limited to attaching travel agent vouchers to bookings, maintaining guest profiles etc.
• Confirm and modify reservations as requested by customers including but not limited to following up, securing guarantees / releasing all bookings made.
• Provide information about rates, availability, and special packages.
• Process payments and provide receipts
• Managing OTA Bookings
• Balancing inventory
• Collaborate with other team members to ensure a seamless customer experience.
• Resolve customer complaints and issues in a timely and professional manner.
• Maintain a clean and organized work area
• Carrying out of additional duties as requested
• Preparing for group bookings such as preparing rooming lists, collecting payments, etc
• Adhere to company policies and procedures.

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Minimum Requirements

• B. Com Accounting degree would be an added advantage
• At least 3 years’ plus experience within the hospitality industry in 3- & 4-star property, at senior management level in a similar position.
• Must be standards orientated.
• Good knowledge of hotel / lodge and / or resort experience.
• High level of customer service, leadership skills, high level of numeracy skills, disciplined, organized, attention to detail, deadline driven, and cost control skills essential.
• Excellent Communication Skills in English will be advantage.
• High degree of self-motivation and ambition.

Duties and Responsibilities

• Forecast/budget business for future months/years.
• Assist all departments heads by reviewing and monitoring expenditure in each department.
• Process monthly financial statements and report on these to the General Manager and Director of Finance.
• Verify payroll transactions before finalization of processing.
• Manage creditors and ensure they are paid timeously, taking into account settlement discounts and applicable rebates are collected.
• Oversee all Debtors are collected, where required and to assist with problem solving.
• Review and authorize all payments to suppliers in accordance with cash flow availability.