People & Culture Operations Coordinator at Collinson

Key Accountability

• The P&C Operations Coordinator provides superb communication to their internal and external clients and has proficient administration skills, whilst maintaining confidentiality. Responsibilities may include but are not limited to, responding to People & Culture queries from colleagues in the business, processing new starters, managing the right to work & background checks processes, drawing up workplace documents, corresponding with teams across the organisation, organising and leading training sessions, and ensuring compliance with employment laws.
• The candidate must be able to deal with a variety of personalities and situations, and keep calm in tense situations, they should be approachable, friendly, communicative and have good multitasking abilities.

Key Performance Indicators

• Answering P&C inbox queries from colleagues in the Company in a timely manner
• Working with the P&C Operations team to ensure smooth coordination of all tasks
• Supporting employees with HRIS use
• Processing new starters for Cape Town, London & Haywards Heath on HRIS, preparing, issuing, collecting and filing new starter documentation including Contracts of Employment
• Processing organisational and contractual changes (Promotions, Internal Movements, Probations etc.)
• Managing Right to Work/Visa and background checks for new recruits and current employees
• Completing P&C Operations Tasklist
• Processing Family Leave (Maternity, Paternity, Parental, Shared Parental, Neonatal and Adoption)
• Reviewing and processing domestic and overseas remote working requests
• Maintaining existing forms, procedures and workflows
• Communicating with recruiters and other external parties
• Assisting Payroll department by providing relevant employee information
• Participating in P&C projects
• Managing employee anniversary rewards and Kudos recognition scheme
• Raising related P&C Ops Purchase Orders to match supplier invoices
• Generation and maintenance of monthly reports
• Contribute to inductions for new starters
• Partaking in your own personal & professional development

Person Specification: Skills, Experience, and Knowledge

Desirable Requirements:

• Proven work experience in HR Administration, HR Systems, HR Operations, HR Coordination or relevant role
• Relevant HR / Operations qualification or equivalent (desirable)
• Proficient in MS Office (Word, Outlook, Excel, PowerPoint)

Skills:

• Knowledge of HR systems / admin / operations
• Data accuracy and attention to details
• Good interpersonal and people skills
• Problem solving and solution orientated mindset
• Relationship building skills
• Good people management skills
• Conflict resolution and mediation skills
• Data interpretation and analytical skills
• Understanding and knowledge of UK legislation i.e. GDPR, National Minimum Wage Act, Equality Act
• Fluent in verbal and written English communication
• Excellent organisational skills, with an ability to prioritise important projects
• Excellent administrative skills