People Experience Coordinator, EMEA at GitLab Inc.

• Review contract to ensure signed and PIAA agreement - escalate information as required.
• Audit referral bonus process.
• Announcing changes and improvements on the Company Call and related slack channels.
• Flowers and gift ordering.
• Process all employment confirmation, reference, visa and mortgage letters.
• Audit offboarding issues weekly, to ensure People Group tasks were completed.
• Business card & travel system administration.
• Onboarding Support: New hire invites on team calendars, new hire swag administration and adding new hire's to GitLab Unfiltered YouTube channel.
• Build understanding of GitLab employment practices and provide support as required.
• Manage the Team Meetings calendar.
• Complete ad-hoc projects, reporting, and tasks.

Requirements

• The ability to work autonomously and to drive your own performance & development is important in this role.
• Prior extensive experience in a HR or People Operations role.
• Clear understanding of HR laws in one or multiple countries where GitLab is active.
• Willingness to work odd hours when needed (for example, to call an embassy in a different continent).
• Excellent written and verbal communication skills.
• Exceptional customer service skills.
• Strong team player who can jump in and support the team on a variety of topics and tasks.
• Enthusiasm for and broad experience with software tools.
• Proven experience quickly learning new software tools.
• Willing to work with git and GitLab whenever possible.
• Willing to make People Operations as open and transparent as possible.
• Proven organizational skills with high attention to detail and the ability to prioritize.
• You share our values , and work in accordance with those values.
• The ability to work in a fast paced environment with strong attention to detail is essential.
• High sense of urgency and accuracy.
• Bachelor's degree or 2 years related experience.
• Experience at a growth-stage tech company is preferred

Performance Indicators

Primary Performance Indicators For This Role

• Onboarding TSAT > 4
• Onboarding task completion < X (TBD)

Hiring Process

• Qualified candidates will be invited to schedule a 30 minute screening call with one of our recruiters
• Next, candidates will be invited to schedule a 45 minute interview with our People Operations Manager
• After that, candidates will be invited to schedule a 30 minute interview with members of the People Operations and People Partner teams
• After that, candidates will be invited to interview with the Director of People Operations
• Finally, our CPO may choose to conduct a final interview