People Systems and Solutions Manager at DataOrbis

Job Summary:

• To provide strategic direction and thought leadership on HR information and technology solutions to the Global HR community with the aim of automating, digitising and optimising the employee lifecycle and all relative processes and practices.

Reporting Structure:

•  Reports to: Chief People Officer
•  Direct Reports: People Manager: Analytics, People Manager: Systems & Solutions, People Specialist: Process Engineer

Key Responsibilities and Deliverables:

Development and Execution of the HR Information Solutions Strategy and Work Plan

• Develop and execute the global HR Information Solutions strategy to support business objectives, meet workforce requirements and help drive accuracy and efficiency
• Create short and long term goals and objectives for system builds, operations, processes, data flows, security, reporting and analytics
• Develop operating objectives and work plans in support of the delivery of the HR Information Solutions strategy
• Oversee and ensure the day-to-day success of the HRIS department 2 Manage and Oversee HR Information and Technology Systems and Processes
• Take ownership of HR information and technology systems and related infrastructure and application
• Conduct systems architecture analysis to determine systems integration
• Build and integrate clear HR systems roadmaps
• Ensure effective practices relative to data integrity, testing of system changes, report writing and analysing data flows
• Develop and sustain appropriate controls to maintain and report on key information
• Monitor and enhance service delivery standards to ensure agreed upon standards are consistently met
• Improve the overall employee experience by strengthening the HR operations platform
• Oversee the input, retrieval and reporting of employee information needed to support HR practices
• Oversee and maintain standard and custom reports to support HR practices

Thought Leadership

• Stay current on HR information and technology trends, recommending new solutions
• Perform regular business process reviews, make ongoing suggestions for improvement and create supporting action plans
• Identify opportunities for automation and digitisation to reduce manual processes
• Identify areas of opportunity to improve existing HR information and technology systems, functionality and workflows, and to improve data management and efficiency
• Attend relevant industry events and seminars and incorporate key learnings into the strategic plan

Financial Management and Budgeting

• Prepare the annual budget for the HRIS department
• Manage the budget for the HRIS department, tracking the annual budget spend against actuals
• Manage monthly expenses and service revenue
• Manage salary budget

Project Management

• Lead project teams, obtain key partner buy-in and develop requirements
• Manage, monitor and contribute to various project activities based on changing needs and requirements
• Effectively manage escalation of project tasks to internal stakeholders and/or external third party suppliers
• Lead project review meetings to discuss team responsibilities, priorities and ensure delivery of key milestones to specific delivery deadlines
• Troubleshoot issues, identifying root cause and following through to resolution
• Identify, document and manage project risks, assumptions, and issues in order to understand project limitations
• Manage changes to the project scope, project schedule, and project costs in order to keep the project plan accurate and updated

Stakeholder Engagement

• Partner with various functional leaders to define the HR information and technology solutions and build supporting roadmaps
• Partner with service providers and vendors on budget and resource estimates for all HR information and technology solutions 3
• Collaborate with stakeholders across all functions to maintain and develop processes that will create best in class HR information and technology systems
• Work closely with Technology to ensure existence of supporting infrastructure and network applications and to create technical specifications for solutions
• Act as a liaison to payroll, ensuring accurate HR data input and system feeds
• Work with stakeholders to identify business requirements, processes and risks
• Facilitate workshops with business users in order to gather requirements, generate ideas and validate design

Leadership and Team Management

• Through effective inspirational and practical leadership, facilitate the creation of an accountable, full-service team who understands and strives to meet the needs of all client, customer and group objectives
• Create and encourage a culture focusing on delivery of objectives
• Continually inspire, motivate and develop people to understand what is expected of them (co-create a team / organisational culture of high accountability)

Take full responsibility for performance of all direct reports, motivating and managing them in relation to quality standards and agreed benchmarks and objectives, focusing on all aspects of sound people management:

•  Recruitment
•  Development
•  Remuneration and Rewards
•  Performance Management
•  Career path planning
•  On-the-job training, coaching & mentoring

Requirements

Minimum Qualifications:

• Postgraduate degree/NQF level 8 in Information Systems

Minimum Experience:

• 10 - 12 years’ experience in information systems management, with at least 5 years’ experience in HR systems implementation and management

Knowledge, Skills & Abilities:

• Analysis & problem solving
• Leadership skills
• Relationship building Strategic thinking
• Decision making skills
• Conflict resolution skills
• Communication skills (verbal & written)
• Proficiency with Information Technology
• Systems Architecture and Integration knowledge

Key Competencies:

• Transformative leadership
• Judgement & decision making
• Change leadership
• Risk management
• Entrepreneurship
• Industry & business awareness
• Emotional maturity
• Coaching & development of others
• Team leadership
• Impact & influence
• Diversity empowerment
• Establishing networks
• Critical thinking
• Organisational awareness
• Creativity & innovation