Personal Assistant at Rand Merchant Bank

• To provide comprehensive administrative and secretarial support to the relevant line manager by managing day-to-day operations, including scheduling, document preparation, and client interaction, to ensure the manager's/leader’s time is effectively utilised. 
• Act as a key liaison between the manager and both internal and external stakeholders, ensuring seamless communication and efficient handling of administrative tasks. 
• Leverage strong organisational skills, the ability to manage confidential information, and the capacity to anticipate the needs of the manager in a high-pressure, fast-paced environment.

Are you someone who can:

• Coordinate the line manager’s calendar, scheduling meetings, and appointments to optimise time management and ensure all commitments are met efficiently.
• Prepare agendas, presentations, and reports for internal and external meetings, ensuring the manager is well-prepared with all necessary materials in advance.
• Organise domestic and international travel plans, including booking flights, accommodation, and ground transportation, ensuring compliance with company policies and budgetary constraints.
• Maintain and organise electronic filing systems for critical business documents, ensuring that all records are easily accessible and up to date.
• Draft, review, and distribute professional emails, letters, and other correspondence on behalf of the manager to internal and external stakeholders.
• Serve as the first point of contact for clients and stakeholders, managing relationships professionally and ensuring queries are directed to the appropriate channels.
• Process and reconcile the manager's expense claims, ensuring adherence to company policies and timely submission of required documentation.
• Plan and manage logistics for team and client events, including booking venues, catering, and coordinating all necessary event materials and presentations.
• Compile and distribute regular reports on business performance, project updates, and other relevant data to ensure the manager has clear visibility of ongoing activities.
• Manage sensitive business and personal information with the utmost confidentiality, ensuring data protection and compliance with legal and ethical standards.
• Assist in the prioritisation of tasks and projects, ensuring urgent items are addressed promptly while maintaining attention to routine tasks.
• Leverage FirstRand Group capabilities to take advantage of opportunities that will benefit the business area.
• Take part in special projects within the ambit of the business area and remain appraised of all developments so that the relevant support can be rendered to the various teams/individual professionals/line managers.
• Liaise with various internal departments to ensure smooth collaboration and coordination on business projects, tracking progress and updating the manager as needed.
• Maintain records of the manager’s activities, deadlines, and follow-ups, ensuring that no critical tasks are overlooked and that deadlines are consistently met.
• Provide administrative support for special projects, including compiling research, creating spreadsheets, and assisting with the project’s overall coordination.
• Attend key meetings and record minutes, highlighting action items and ensuring timely follow-up on deliverables from various stakeholders.
• Work collaboratively with team members and other departments to ensure smooth and efficient operations, fostering a cooperative and supportive work environment.
• Contribute to a high-performance culture by consistently meeting deadlines, demonstrating initiative, and maintaining a professional and proactive approach to tasks.
• Use initiative to anticipate the manager’s needs and resolve administrative issues independently, escalating only when necessary.
• Demonstrate flexibility in adjusting to the changing demands of the role, including managing last-minute scheduling changes or urgent requests.

You will be an ideal candidate if you have:

• 4-5 Years in a similar role with proven strong administrative skills
• Minimum Grade 12
• Preferred degree in related fields