Saint-Gobain designs, manufactures and distributes materials and solutions which are key ingredients in the wellbeing of each of us and the future of all. They can be found everywhere in our living places and our daily life: in buildings, transportation, infrastructure and in many industrial applications. They provide comfort, performance and safety while ad...
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Facilitate contractor care training across Gyproc, Isover Weber & Ecophon (GIMC) to enable them to understand the products and its applicability, keep record of the outcomes of demo and training sessions and provide the necessary reports.
Identifying and understanding the customer concerns or problems during the practical training, and feedback to R&D; Marketing and Sales. Together with these teams brainstorm solutions to address the customers concerns.
Responsible for evaluating customer complaints on product failures and provide a report on findings and propose improved solutions.
Provide support to the R&D, Product team during product development by testing and providing input of the customers experience with the product to ensure that what we produce is relevant to the market. .
Assess and understand other benchmark products in the market and how they perform, and communicate with R&D; Product; Project and sales team to ensure that we are relevant and competitive in the market.
Represent the company to its customer groups with a high degree of professionalism and technical competence, maintaining an up to date knowledge of products and systems ensuring that all administration procedures are completed promptly,accurately and to a high standard.
Comply with customers’ site rules and practices and each demonstration, to ensure demonstrations are carried out safely for all.
Working with other team members to develop technical skills
Is this job for you ?
The best suited candidate for this role must have matric and any construction related qualification would be beneficial. They should have at least 2 years site and construction experience. The ideal candidate must have good presentation skills with good written and verbal skills. Should have the ability to convert the physical experience into a clear verbal and written explanation of what the job holder observe and feel during the practical application evaluation. Leadership orientated and passion for teamwork and collaboration.
To make sure nothing is forgotten
As a Junior Plasters Finishes Support, you will be required to support the Saint-Gobain business units strategy and objectives through practical demonstrations & training. Systems and products test installations, to provide quality products and services to the customers, problems solving, helping to understand & resolve customer complaints.A valid drivers license is also required.
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