PR Account Director at Clockwork Media SA

The ideal candidate is responsibilities for:

• Managing client relationships, including handling proposals, quotes, and contract management.
• Overseeing ongoing client research and updates, providing regular feedback on trends and opportunities to clients.
• Informing and educating clients about digital marketing opportunities to drive increased conversions.
• Ensuring that all departments are delivering in line with client expectations.
• Planning, coordinating, and controlling the entire digital production process to ensure efficient and cost-effective service delivery.
• Accurately monitoring and recording all workflow processes, managing schedules to optimise productivity, and maintaining absolute client satisfaction.
• Being accountable for service delivery, adhering to the highest standards, and continuously implementing quality controls across all aspects of digital production.

The ideal candidate:

• Must have at least 6 years of polished and professional experience working as an Account Manager within a busy agency, managing multiple clients simultaneously.
• Has experience measuring key performance metrics in the digital environment.
• Has experience with Google Analytics, web development projects, and innovation.
• Possesses a strong understanding of search engine optimisation, paid media, and social media marketing.
• Must be able to work as part of a team in a high-pressure environment with various deadlines.
• Must be detailed-orientated and have an excellent customer service delivery track record.
• Should be exceptionally well-presented and have an excellent command of the spoken and written English language.