Pre Sales Enterprise Solutions Specialist at Pinnacle ICT

Job Purpose

• The role as an External Account Manager within the Public Sector will be to market and sell all our company products and services to new and cross sell and upsell to existing clients, to achieve agreed sales and service targets. Maintaining excellent customer relationships through effective service delivery. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.

Key Responsibilities

•  Achieve monthly sales targets
•  Establish and grow new client base within Public Sector
•  Maintain client relationships across Public Sector
•  Maintain current client database and forecasts
•  Develop sales plans per account
•  Deliver product presentations and entertain clients
•  Managing the sales process
•  Generate sales leads and constant follow up with deals
•  Identify sales opportunities to market Enterprise & Software products and the company
•  Compilation of all quotations
•  Following up on quotes and convert to orders
•  Attend product training and events
•  Processing and administration of relevant sales documentation

Requirements
Experience and Knowledge:

•  Minimum of 5 years’ experience in public sector sales
•  Minimum of 5 years’ account management experience within the sector
•  Sales experience within the IT industry will be advantageous
•  Established network at various levels within the reseller and end user sector
•  Self-actualization (capacity to assert oneself)
•  Proven track record in amicable negotiation within the public sector
•  Experience in high-level reporting to management

Skills and Education:

•  Matric with mathematics is essential
•  Sales and/or Marketing qualification is required, college diploma or university degree is preferred
•  Above average computer literacy in MS Word, Excel, Outlook and PowerPoint
•  Excellent communication, writing and people skills
•  Written and verbal communication (convey information through written / verbal instruction)
•  Basic calculations capabilities
•  Ability to identify sales opportunities and use skills to develop solutions when required
•  Ability to work without close supervision
•  Good time management and well organized i.e., deadline driven, able to plan and prioritize a high workload
•  Service quality orientated
•  Negotiation skills (in a spirit of co-operation with the aim of an amicable outcome)
•  Customer focused
•  Copes effortlessly within a high stress and pressurized environment
•  Willing to go the extra mile and succeed
•  Ability to motivate others
•  Tact (courteous, diplomatic, respectful manner)
•  Excellence orientation (set and achieve high standards & ongoing improvement)
•  Feedback (provide positive, helpful & productive feedback)
•  Liaison (establish effective personal contact / channel for Communication between parties)
•  Decisiveness (ability to make decisions, render judgment, take action & apply corrective measures)
•  Evaluating (ask questions, analyze, give attention to, and attend to detail)

Personal Attributes

•  Mature and outgoing individual
•  Well-groomed and highly presentable
•  Well organized individual
•  High attention to detail
•  Positive individual
•  High level of energy
•  Self-driven and willing to go the extra mile