Principal Clerk at eThekwini Municipality

Job Purpose

• Responsible for providing an efficient and effective registry service.

Key Responsibility Areas

•  Supervises and participates in the correct maintenance of the archives.
•  Monitors and reviews performance within the section.
•  Ensures that customer enquiries are handled timeously.
•  Supervises the accurate recording and movement of files.
•  Controls all internal and external mail received.
•  Investigates enquiries received from internal and external customers.
•  Ensures that all internal communications such as circulars, notices and advertisements are copied and distributed timeously to Clusters, Units or Departments.
•  Orders and retains sufficient stock of stationery.
•  Relieves the staff of the Registry section, during their absence.
•  Supervises and participates in the routine maintenance of the Registry Department.

Competencies

•  Attention to detail.
•  Ethical and professionalism
•  Organizational awareness
•  Planning and organizing
•  Business processes.
•  Use of Technology
•  Interpersonal relationships
•  Communication
•  Client orientation and customer focus
•  Action orientation
•  Resilience change readiness

Essential Requirements

•  Grade 12 (NQF Level 4) or equivalent.
•  2 Years relevant experience.

Preferred Requirements

•  Grade 12 (NQF Level 4) and an Administrative Certificate.
•  3 years relevant experience