Role Purpose/Business Unit:
- Define, develop, commercialise and manage the Smart Utilities proposition across public- and private-sector markets, translating customer needs, utility challenges, technology developments and partner/subsidiary capabilities into differentiated, scalable and commercially sustainable solutions.
- The role owns the end-to-end proposition lifecycle, from market insight, value proposition and commercial model design through go-to-market enablement, opportunity development, bid support, implementation readiness and in-life optimisation. The portfolio includes smart electricity and water metering, AMI, prepaid and vending services, utility data and analytics, revenue assurance, digital water, energy management and adjacent smart-infrastructure solutions.
- The role works across sales, product management, product architecture, enterprise architecture, commercial, finance, legal, procurement, delivery and strategic partners to ensure offers are customer-led, technically supportable, commercially viable, governance-compliant and ready to scale.
Your responsibilities will include:
Proposition strategy and portfolio management
- Define and maintain the Smart Utilities proposition strategy, portfolio architecture, value propositions and prioritised roadmap across electricity, water and adjacent infrastructure domains.
- Identify opportunities for portfolio innovation, bundling and expansion across smart metering, AMI, vending, digital water, utility analytics, demand management, smart buildings, distributed-energy enablement and customer-engagement platforms.
- Manage the proposition lifecycle, including concept development, validation, launch, adoption, performance review, optimisation and retirement.
Market development and growth
- Maintain a fact-based view of customer needs, market trends, procurement mechanisms, regulation, funding models, competitor activity and technology shifts affecting utilities.
- Identify, qualify and shape strategic opportunities across municipalities, utilities, public entities, commercial and industrial customers, property portfolios, campuses, estates and infrastructure-intensive sectors.
- Translate customer problems into compelling solution concepts, quantified value cases, commercial offers and executable opportunity plans.
Commercialisation, pricing and business cases
- Develop proposition business cases, pricing principles, commercial scenarios and investment requirements in collaboration with finance and commercial teams.
- Shape flexible commercial models and blended funding approaches.
- Support revenue growth, margin protection, commercial governance and clear articulation of customer value, including revenue enhancement, loss reduction, efficiency, resilience and sustainability.
Opportunity, bid and contracting leadership
- Lead or coordinate smart utilities opportunities from origination and qualification through solution shaping, proposal, internal approval, negotiation, award and implementation handover.
- Coordinate technical, commercial, legal, finance, procurement, delivery and partner contributions to competitive bids, quotations and customer proposals.
- Coordinate the preparation of contracts, service level agreements, annexures and statements of work to improve completeness, compliance and execution readiness.
Go-to-market, customer engagement and enablement
- Develop proposition narratives, sales collateral, qualification guidance, playbooks, pricing packs, executive presentations and customer-facing content.
- Lead or support customer workshops, executive engagements, site visits, clarification sessions, demonstrations and solution-definition forums.
- Enable account teams, regional teams, sales specialists and delivery stakeholders to position and progress Smart Utilities opportunities consistently.
- Support customer adoption, stakeholder communication and public-participation approaches required for successful utility roll-outs.
The ideal candidate for this role will have:
- Matric essential.
- Relevant 3-year degree / diploma with minimum of 5 years or equivalent professional qualification in Business, Engineering, Technology or Information Systems.
Core competencies, knowledge and experience:
- Translate customer needs into differentiated , packaged offers, owns business cases, and route-to-market.
- Ability to identify, qualify and progress high-value public and private sector opportunities. Includes leading customer engagements, shaping solutions and commercial models, and converting them into executable contracts.
- Understands electricity and water value chains, AMI/AMR, prepayment, revenue assurance, non-revenue water, utility operations, OT/IT integration and customer service implications. This includes credible engagement with technical, operational and finance executives in the industry.
- Emerging Smart Utilities areas such as AI, Automation, SSEG, demand response, and virtual wheeling.
- Ability to identify viable portfolio innovation opportunities, assess their commercial and delivery implications, and move them from concept to scalable offers.
- Proficiency in MS Word, MS Excel, PowerPoint, MS Teams, SharePoint.
- Strong problem-solving skills and the ability to work under pressure.
- Must be comfortable with travelling.
- Detail-oriented with a focus on accuracy and quality.
- Ability to work collaboratively in a team environment and independently.
- Management/Technology Consulting would be advantageous.
- Distribution experience would be advantageous.
We make an impact by offering:
- Enticing incentive programs and competitive benefit packages
- Retirement funds, risk benefits, and medical aid benefits
- Cell phone and data benefits, advantages fibre connection discounts, and exclusive staff discounts offered in collaboration with partner companies
Closing date for Applications: 28 October 2026.
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