Process Engineer - Johannesburg at DeARX Services (Pty) Ltd

Responsibilities:

Process Analysis and Optimization:

• Conduct thorough analyses of existing business processes within the banking environment.
• Identify inefficiencies, bottlenecks, and areas for improvement in operational workflows.
• Develop and implement strategies to optimize processes, increase efficiency, and reduce operational costs.

Data Analysis and Reporting:

• Utilize data analysis tools to gather, analyze, and interpret relevant data to support process improvement initiatives.
• Generate reports on key performance indicators (KPIs) to track the effectiveness of implemented process changes.
• Present findings and recommendations to stakeholders and management.

Collaboration and Communication:

• Collaborate with cross-functional teams to understand process requirements and business needs.
• Communicate effectively with various stakeholders to ensure alignment on process improvement initiatives.
• Provide training and support to employees on new processes and tools.

Continuous Improvement:

• Stay informed about industry best practices and emerging technologies relevant to banking processes.
• Proactively identify opportunities for continuous improvement and innovation within the organization.
• Drive a culture of continuous improvement by fostering collaboration and feedback.

Project Management:

• Lead or contribute to process improvement projects from initiation to completion.
• Develop project plans, timelines, and milestones to ensure successful implementation of process changes.
• Monitor and report on project progress to key stakeholders.

Role requirement:

• Relevant IT degree or diploma
• 5-8 years process engineer experience
• Must have payments and business architecture experience