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  • Posted: Feb 14, 2026
    Deadline: Not specified
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  • Smollan is an international retail solutions company delivering growth for clients across five continents by covering every aspect of how a Brand is managed at the point of sale. With extensive industry experience, an exceptional human platform and sophisticated systems, Smollan has provided consistent excellence in operational execution to retailers and man...
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    Product Consultant (East London)

    Key Responsibilities and Deliverables:

    • In-store Sales and Marketing
    • Develop relationship with store manager
    • Influencing and escalating store orders to Samsung HQ and loading of VOCs on MCS and REX
    • Negotiate forward share
    • Increase in-house in-store

    Shelf Health

    • Ensure product availability
    • Check for and manage damaged stock process
    • Check accurate pricing, promotional pricing, competitor pricing
    • Effective management of demo software on all live devices
    • Effective housekeeping
    • Drive Sells Out

    Relationship Building

    • Training of store staff
    • Engaging with shoppers
    • Assisting and supporting of store sales staff to drive Samsung sales vs competitor sales
    • Implement and maintain POP material as per client brief
    • Identify need for promotions to increase sales and negotiate with store manager
    • Increase forward share / floor share / shelf share of Samsung products
    • Negotiate for prime positions in store
    • Drive slow moving stock and allocate sufficient space to fast moving stock
    • Manage / influence stock on hand
    • Implementation of Promotions
    • Implement promotions according to head office and client requirements
    • Maintain stock levels

    Administration

    • Compile weekly and monthly reports based on customer liaison and sales
    • Ensure complaince for online trainings and face-2-face training / Training attendance
    • Identify challenges and corrective actions
    • Ensure account forms are completed and delivered
    • Administer and complete collages as per requirements
    • Customer Satisfaction and Service
    • Gather feedback from customer complaints, queries and requests and ensure resolution
    • Monitor order and delivery day
    • Build and maintain strong working relationships

    Requirements

    Key Competencies:

    • Organisational commitment
    • Teamwork & collaboration
    • Relationship building
    • Agility
    • Performance & results driven
    • Continuous growth & improvement
    • Resilience & stress management
    • Service excellence
    • Analysis & problem solving
    • Sales orientation
    • Quality & detail excellence
    • Communication

    Check how your CV aligns with this job

    Method of Application

    Interested and qualified? Go to Smollan on smollan.mcidirecthire.com to apply

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