Product Consultant (Western Cape) at Smollan

We're looking for Product Consultant in the following areas:

Khayelitsha, Watergate, Eerste Rivier, Macassar and Delft 

• As a Product Consultant, you will be the face of the brand on the retail floor. Your primary mission is to bridge the gap between product features and customer needs. You will manage the full lifecycle of the in-store experience—from maintaining "shelf health" and executing marketing promotions to closing sales through expert consultation and exceptional service.

Key Responsibilities

• Sales & Performance (Drive Sell-Out): * Actively engage customers to identify needs and provide tailored product solutions.
• Meet and exceed monthly sales targets by utilizing advanced sales acumen.

Shelf Health & Merchandising:

• Ensure products are correctly displayed, priced, and fully stocked.
• Monitor inventory levels and report on stock movements to prevent "out-of-stock" scenarios.

Implementation of Promotions:

• Execute in-store marketing campaigns and seasonal promotions according to brand guidelines.
• Set up point-of-sale (POS) materials to maximize product visibility.

Customer Satisfaction & Service:

• Provide a premium, helpful, and frictionless shopping experience.
• Handle product inquiries and after-sales support with professional communication.

Administration:

• Maintain accurate records of daily sales, customer feedback, and stock counts.
• Utilize MS Office for reporting and digital communication.

Requirements

• 2-3 years’ experience in sales within FMCG
• Diploma/NQF level 5
• Sales acumen
• Marketing principle knowledge
• Customer service skills
• Administration skills
• Communication skills (verbal & written)
• Computer literacy – MS office suite