Product Data Analyst at FinChoice Africa

• This role will be ideal for a strong analytical individual who is passionate about analysis, problem-solving through data analysis, and interpreting data to assist tactical and strategic decision-making with the focus being on Growth (conversion) and Customer Experience.
• You will have a Product view of problems and help Product & Engineering teams to make better decisions through your analysis.

More about the role:

• Immerse yourself in the Product, Marketing, Sales, Risk, and Operations data at FinChoice.
• Funnel and conversion analysis
• Root cause analysis
• Analyze data and business processes to enable decision-making.
• Produce daily, weekly, and monthly reports and explain movements and trends.
• Set up measures and track strategic initiatives.
• Leverage the data to find new ways of looking at customer behavior and solutions to business challenges.
• Run ad-hoc in-depth analysis across different data sources
• Work closely with the product owners to understand data structure and make recommendations on logging to streamline post-go-live reporting and analysis.
• Track, review, and analyze performance to ensure targets are met, variances are identified, investigated, and explained.
• Understand the business process to create a new analysis that will highlight areas for improvement.
• Build data models that can be used to build real-time decision models in our Tech Platform

More about you: 

Experience & Skills

• 6 years of experience with a Data Analysis role
• Experience in the financial services or tech industry
• Strong communication skills – both verbal and written
• Strong problem-solving and analytical skills with excellent attention to detail
• Ability to work independently and as part of a team
• Strong willingness to learn
• Self-motivated driver of performance who is passionate about data and analysis
• Mathematics or Statistics related degree
• Minimum of 3 years’ experience in analyzing data
• Good knowledge of Microsoft Excel
• SQL query writing skills is essential (or equivalent Python)
• Experience in big data reporting packages will be an added advantage (e.g., PowerBI/ QlikView/ Tableau)
• Data engineering experience will be an advantage.

Attributes & Behaviors

• Ability to provide in-depth evaluation and analysis of unique complex technological issues.
• Excellent analytical and problem-solving skills.
• Excellent organization and time management skills.
• Excellent written and verbal communication skills.
• Demonstrated ability to lead others.
• Ability to exercise discretion and independent judgment in the performance of duties.