Product Manager (Remittance) at Mama Money

As our Product Manager you will:

• Be obsessed with customers! Understand what matters most to our customers.
• Monitor metrics which matter and prioritise features to improve the experience and lives of our customers
• Facilitate requirements gathering, and problem solving with business champions, stakeholders, and most importantly customers
• Continuously over-communicate within teams, across teams, and across the business to enable clear and simple understanding of goals, progress, and challenges
• Provide visibility on expected delivery, including delays, blockers, and dependencies, to align on and manage expectations, and enable predictable delivery and coordination across the business
• Collaborate cross-functionally with Architects, Tech Leads, Data, DevOps, and Quality Engineers to coordinate delivery and dependencies
• Develop practical specifications that effectively translate business problem statements into high-level technical solutions that are actionable by Agile development teams. This includes working with Design on prototypes and wireframes, and developing process flows
• Coordinate product demos, gather feedback and ideas, and support training and communications for delivery of new products, features, and enhancements to internal stakeholders, partners, and customers
• NOT be a backlog manager. 

In your first 90 days at Mama Money you will:

• Get to know the ins and outs of our business, in particular; how the various systems and teams work together
• Understand who we are, where we are coming from and what we are trying to accomplish, taking
• our values into account
• Get up to speed on the current and upcoming projects; understand the blockers and challenges
• Join our sales agents in the field for an outreach and spend half a day shadowing our customer
• success agents
• Hopefully design and manage the launch of a few new features!

About you:

• You are comfortable and willing to work in a fast-paced, growing, and changing environment
• You demonstrate effective problem solving ability with strong analytical and critical thinking
• You are able to self-manage and take ownership of your work, with good organizational and time management skills
• You work effectively with people at all levels in the business
• You have excellent communication skills; able to present complex ideas simply, in writing, visually, and verbally
• You have experience in product led growth 
• You have understanding of, or ideally proven experience, working with Agile delivery
• You have an understanding, or ideally proven experience, applying UX and design best practices