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  • Posted: Apr 5, 2022
    Deadline: Not specified
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    Ten is the world’s fastest growing concierge company, providing services to private individuals as well as more than 40 global organisations. Our 500+ experts provide travel and lifestyle concierge and loyalty programmes to more than two million members across the globe from 17 offices in 24 languages. Our members are at the centre of everything we do ...
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    Product Manager

    Key Responsibilities

    • Manage requirements gathering and analysis for specific developments considering regional or programme specific differences.
    • Responsible for writing user stories, acceptance criteria and specifications for new features, bugs or functionality improvements for the Ten Platform.
    • Lead the product development lifecycle in partnership with the Development and QA team.
    • Ensure your priorities are met in Sprint planning and keep your finger on the pulse of any changes to prioritisation.
    • Perform Product analysis to assess the need, urgency and impact on the Product for any requested changes and action accordingly. 
    • Improve the usability of Ten Platform, in conjunction with the Product Design team, paying special attention to usability, engagement, conversion, member experience and importantly repeat usage.
    • Respond to requests and enquiries for product information and/or changes.
    • Provide proactive updates and information sharing in relation to any defects or enhancements in the Product.
    • Create, maintain and update operational and product documentation on existing processes and functionality, such as functional specifications and data flows.
    • Work closely with the wider Product Management team as well as our Product Design team to combine user testing & insights to ensure good product decision making.
    • Run regular consultations with subject expert matters to generate ideas and find the right solution satisfying user, business and client needs. 

    Requirements
    A successful candidate will have:

    • Minimum 1-2 years of product management experience with consumer-facing, transactional, ecommerce websites.
    • Proven experience in creating and managing product specifications (user stories, acceptance criteria etc).
    • Experience in using JIRA and AGILE methodology.
    • Energy, drive, confidence - can influence for what they see is right for Ten’s digital members.
    • Passion for all aspects of the user experience.
    • Ability to work in a fast-paced environment and is motivated by delivering results.
    • Commercial acumen.
    • A drive to keep learning and developing as a Product Manager with ambition to grow into a more senior role.

    Method of Application

    Interested and qualified? Go to Ten Group on jobs.workable.com to apply

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