Product Owner at Valenture Institute

Description

• The Product Owner is responsible for creating, prioritising and managing tasks on the Learning Technology Product Development backlog. The incumbent will work closely with Student Success, Faculty, Learning Design, and the Systems and Technology teams to ensure that the Valenture Institute’s learning technology (tech) stack meets the functional needs of internal and external users (students, parents and staff). The tech stack includes Canvas, Moodle, Salesforce, the Valenture Campus GSuite, Zoom and the various educational applications in use. This role reports to the Head of Learning Technology. Day-to-day responsibilities include, but are not limited to:

Key Responsibilities:

• Scoping and defining requirements from business stakeholders and creating backlog tickets for products, processes and features needed by Valenture Institute.
• Managing and ensuring full capability and compatibility of all new and existing learning and knowledge sharing systems, tools, and integrations, including cloud-based/mobile environments.
• Managing the relationships with third party instructional technology vendors and partners to manage and enhance the use of systems.
• Communicating and gathering requirements from various business stakeholders on the use cases of Valenture's LMS, and working to understand the unique affordances of the various native features and tools and their application in a learning context.
• Consulting with the various teams to gather system/platform technical requirements, determining functional and reporting design needs, and ensuring a successful user experience and supporting achievement of desired learning outcomes.
• Collaborating with the Head of Learning Technology to conduct user research to generate requirements for all user groups to identify and prioritise required improvements to the educational products.
• Working with the Graphic Design and Learning Design teams to develop an optimal user experience for all user groups, aligned with Valenture’s educational brand - working directly with cross-functional system owners in the organisation to create and maintain integration points for full system functionality.
• Using a data-driven approach to inform best practices around the use of Valenture’s learning technologies.
• Ensuring that best practices relating to accessibility as well as data protection and privacy are enforced.
• Setting standards and governing the use of the LMS by its various users.
• Seeking to optimise the tech cost per student over time, while delivering the highest quality user experience for Valenture students.
• Determining operational objectives by studying business functions; gathering information; evaluating output requirements and formats.
• Designing, creating and maintaining system protocols by writing and updating department, division and company-wide procedures relating to Valenture’s learning technologies.
• Providing references for users by writing and maintaining user documentation - staying current in the field of learning technology and constantly seeking to improve on the overall experience for students, embodying our approach of “think outside the classroom”.
• Train the various users of the learning technology systems on key features required to perform their roles and ensure that support resources remain up to date.

Requirements

• Experience working cross-functionally with other technical and non-technical teams
• Ability to plan and manage systems implementations and upgrades
• Ability to demonstrate personal accountability when striving for results, whilst consistently role-modelling core behaviours of collaboration and customer-centred decision making
• Ability to assess and challenge risky or unsafe actions, or poor behaviours of others

Personal Skills & Attributes:

• Exceptional collaborator
• Meticulous attention to detail and accuracy
• Ability to communicate effectively with internal and external stakeholders
• Strong written, verbal, and visual communication skills
• Ability to learn quickly and to work in a team environment
• Good presentation skills
• Proactive, self-motivated, and able to prioritise work appropriately
• Demonstrated ability and flexibility to work in a fast-paced environment, open to change and company growth
• Approach challenges as a pathway towards personal growth
• Professional approach to time, costs and deadlines

Benefits
Family member discount for Valenture Institute

Remote work

Voluntary savings Programme

Please note that if you do not hear from us within 3 weeks, your application is considered unsuccessful at this time.