Product Specialist - Kathu at Epiroc

Your mission as a Product Specialist

• As a Product Specialist, you drive the success of the Epiroc Surface and Contractor Drill Rigs product line by leveraging deep technical expertise, market insights, and a commitment to excellence.

What you’ll do

• Develop a thorough understanding of the Epiroc Surface and Contractor Drill Rigs product line, including specifications, applications, and competitive positioning.
• Serve as the go-to expert for technical inquiries from both internal teams and customers.
• Lead and mentor a team of service Technicians, product developers, or marketing staff associated with the drill rigs category.
• Set clear objectives, provide regular feedback, and foster a culture of accountability and professional growth.
• Collaborate with R&D and engineering teams to identify and develop new products or improvements actioning TSNB`s letters based on market needs.
• Work closely with procurement and supply chain teams to ensure timely availability of products.
• Deliver product training sessions and demonstrations to customers and distributors.
• Address customer concerns and feedback to ensure high levels of satisfaction.
• Assist in developing and executing promotional campaigns to boost product visibility and sales.
• Monitor and report on the performance of the Epiroc Surface and Contractor Drill Rigs product line, including sales, profitability, and market share.
• Use data-driven insights to refine strategies and achieve business objectives.
• Purpose driven in Root cause analysis

What you’ll bring

• Minimum of 3 years of experience in product management, sales, Trade qualification or a related field, preferably in mining equipment or drill rigs.
• Demonstrated leadership experience, with the ability to motivate and guide a team towards success.
• Strong technical knowledge of Epiroc Pit Viper 271,275&351 DM30, DM45 &DML.
• Completed SL1/Sl2, RCS advanced & Automation

Who you are

• Excellent communication, presentation, and interpersonal skills.
• Proficient in data analysis and reporting tools.
• Ability to work collaboratively across departments and manage multiple priorities.

Closing Date: 05 December 2025