Product Success Specialist (Product Manager experience required) at Aha!

Your work at Aha!

We show customers what is possible with our software in a consultative way — from leading demos and answering customer requests to sharing product management best practices. As Product Success Specialist, your responsibilities will include:

• Delivering responsive customer service using our proven frameworks

• Leading demos for new customers and new teams

• Sharing best practices to help customers set strategy, capture ideas, prioritize work, and create visual roadmaps

• Helping customers integrate Aha! with their existing tools (e.g. development systems)

• Guiding customers from initial demo to active subscription, through procurement, legal, and security processes

• Sharing customer feedback internally

• Testing new product functionality as needed

If the Product Success Specialist role sounds appealing, we would love to hear from you. (A real human reviews every application.)

Grow with us

Everyone deserves to reach their fullest potential. We know that when we do work that matters with people we care about in a high-growth environment, we feel engaged and alive. And our goal is to help you do just that. We offer all the benefits you would expect and more, including profit sharing. The specific benefits listed below are reflective of what we offer U.S.-based hires. We also do our best to extend identical benefits to international teammates.

• Generous salary with annual profit sharing for all

• Medical, dental, and vision plans — for many teammates, we cover 100 percent of the premiums

• Up to 200 hours of paid time off a year to spend however you want

• 30 to 90 days of paid parental leave and five to 10 days of paid care and bereavement leave

• Up to $1,000 annually for third-party education, along with paid time off to immerse yourself in learning

• Aha! contributes a percentage of your total compensation each year towards your retirement