Production Planning & Systems Co-Ordinator - 6 x Month FTC at South African Airways Technical (SAAT)

Job Purpose    

• To coordinate, administer and continuously improve integrated manpower and resource planning for SAA Technical Operations e.g. Line, Base and Component Maintenance; provide accurate workload-versus-capacity information and auditable planning records; and support the implementation of an automated manpower planning solution.

Principal Accountabilities    

• Consolidate workload forecasts, task-hour estimates, rosters and productive capacity by location, trade, aircraft type, shift and maintenance capability.
• Coordinate annual, quarterly, 14-day and daily manpower planning cycles; maintain assumptions, data quality, version control and planning calendars.
• Compare demand with available appropriately competent and authorised certifying, support and specialist personnel; highlight gaps, constraints and competing work priorities.
• Coordinate inputs on leave, training, absences, contractor availability, authorization validity and shift coverage with responsible managers and support functions.
• Produce resource loading analyses for Base Maintenance inputs, peak Line Maintenance activity and Component Maintenance shop throughput.
• Monitor roster-based fatigue indicators, overtime, extended duties and call-outs; flag exceptions for assessment and decision by accountable line management under the approved fatigue process.
• Maintain manpower planning registers, action trackers, exception reports, management dashboards and evidence for internal and external compliance reviews.
• Escalate forecast and actual resource shortages promptly; track management decisions, mitigation owners and closure evidence.
• Support the project of manpower planning automation, under the sponsorship of the head of operations.
• Map current processes and define future-state workflows, data sources, user roles, approval controls, reporting and audit-trail requirements.
• Work with SAAT and SAA to implement the automated solution.
• Coordinate business requirements, stakeholder workshops, project milestones, risks, dependencies and progress reporting.

Qualifications & Experience    

• Relevant diploma/degree in Operations Management, Production/Industrial Engineering, Aviation Maintenance, or a related field; equivalent relevant experience may be considered.
• Approximately 1–2 years of relevant experience in maintenance, workforce/resource planning, production coordination or operations data administration; aviation/MRO experience preferred (Advantageous).
• Strong Ms. Office skills e.g. Excel, Power Point, including structured data analysis and reporting; experience with dashboards/Power BI advantageous.
• Exposure to ERP/MRO systems; AMOS knowledge advantageous, not mandatory.
• Experience coordinating system implementations, process improvement or user acceptance testing advantageous.

Knowledge and Skills    

• Understanding of manpower capacity calculations, productive hours, rosters, shift coverage and skills/authorisation matrices.
• Ability to interpret workload forecasts and translate operational information into actionable resource reports.
• Data accuracy, analytical thinking, attention to detail, stakeholder coordination, communication and confidentiality.
• Project coordination, process mapping, change management and practical problem-

Attributes    

• Organised and detail-oriented - Maintains structure and accuracy in handling tasks, documents, and schedules.
• Reliable and accountable - Takes ownership of responsibilities and consistently follows through on assigned duties.
• Discreet and trustworthy - Handles sensitive information with confidentiality and professional integrity.
• Helpful and service-oriented - Willing to assist others and ensure the team operates smoothly and efficiently.
• Good communicator - Communicates clearly and respectfully, both in writing and verbally.
• Proactive - Anticipates needs, takes initiative, and resolves minor issues without waiting to be instructed.
• Flexible and adaptable - Comfortable adjusting to changes in priorities, schedules, or team needs.
• Team-oriented - Works well with others, supports collaboration, and contributes to a positive working environment.
• Professional and presentable - Demonstrates a professional attitude and approach in all interactions and work output.
• Willing to learn - Open to learning more about AMOS and project-related terminology to improve effectiveness.