We are one of Southern Africa's foremost pathology laboratories. We take pride in our innovative, professional and quality pathology and laboratory medicine services that we provide to healthcare practitioners and patients.
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As a Proficiency Specialist, you will play an integral role in strengthening and maintaining quality standards across our laboratory and support service environments. This role is centred on ensuring compliance with recognised quality and accreditation standards, while supporting the consistency, accuracy, and reliability of laboratory quality control programmes and proficiency testing activities.
Working collaboratively with laboratory teams and key stakeholders, you will help create a culture where quality is embedded in everyday practice and where continuous improvement is encouraged. Through your expertise, guidance, and support, you will contribute to an environment that enables high-quality outcomes, empowers leaders and teams to uphold best practice, and supports the ongoing development of capabilities required for future success.
This is an opportunity for a quality-focused professional who is passionate about excellence, enjoys working with people, and thrives in a role where attention to detail, learning, and collaboration make a meaningful difference.
Requirements
Qualification Requirements
To be successful in this role, you will hold a relevant Medical Technologist qualification and be registered with the Health Professions Council of South Africa (HPCSA) as a Clinpath Technologist. You will have completed training in ISO 15189 Medical Laboratories as well as Requirements for Quality and Competence, as well as formal Quality Control training.
These qualifications will provide the strong technical and professional foundation needed to support quality assurance initiatives, contribute to accreditation requirements, and guide best practice across the laboratory environment.
You will bring solid experience gained within a laboratory environment, including at least 3 years working as a Medical Technologist and 2 years exposure to quality control, accreditation requirements, safety practices, and audit processes. Your background will have provided you with a strong understanding of laboratory operations and the importance of maintaining uniform quality standards.
Experience working with quality control systems and proficiency testing programmes will enable you to confidently coordinate external quality assessment activities, support interlaboratory initiatives, and assist with audit and accreditation requirements. In addition, your extensive experience in quality control calculations will allow you to provide valuable technical insight and support to laboratory teams.
Your ability to work across multiple stakeholders, guide corrective actions, facilitate quality-related training, and contribute to continuous improvement initiatives will be essential in ensuring that quality remains a shared responsibility throughout the organisation.
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