Programme Coordinator at GIBS Business School (Gordon Institute of Business Science)

To provide logistics and administrative support to the Programme Manager in order to ensure a memorable learning experience for students and support to related stakeholders.

Responsibilities include but are not limited to:

Pre-programme administration

• Venue bookings, function sheets, name tags, faculty reservations and accommodations etc
• Maintain and update student records
• Assist in building and uploading course packs, and arranging printing and distribution
• Copyright requests
• Check programme schedules
• Compile, prepare and release of student course results
• Assist in marketing activities when required
•  

Programme administration

·       Attendance tracking, creating and capturing and distribution of evaluation feedback; setting, tracking, download and moderation of assessment submissions

• Respond to students face to face, telephonic and email enquiries and queries timeously, be physically present for work and with students when required
• Assist the Manager with management of workshops and social events
• Liaise with faculty and internal/ external customers and suppliers; assist with sourcing of materials and processing of invoices
• Assist with assessments planning and rollout whenever required
• Assist with graduation logistics

Ad-hoc

• Assisting with all general administration relating to the delivery of the programme
• Carry out all reasonable duties as and when requested by the line manager or any other senior management member

EDUCATIONAL AND EXPERIENCE REQUIREMENTS

Ideal Profile

• Business Diploma at a foundation level
• Bachelor’s degree an advantage
• General office management experience
• Minimum 2-3 years’ experience working in an educational , administration intense or training and development environment

COMPETENCIES

Knowledge

• Understanding of the tertiary education milieu
• Knowledge of administration and record systems

Skills

• Problem solving
• Conceptual thinking
• High level of Computer literacy – MS Word and Excel at an intermediate level
• Listening Skills
• Presentation skills
• Some experience in managing/ coordinating projects
• Excellent oral and written communication skills
• Excellent interpersonal skills

Attributes

• Customer centric
• Deadline oriented
• High attention to detail
• Discretion – dealing with confidential information
• Proactive
• Ability to use initiative and work independently
• High energy levels
• Stress tolerant – be able to operate optimally in a pressurized and demanding office environment with tight deadlines
• Be able to handle multiple tasks/ projects simultaneously (multi-tasking essential)
• Strong ethics and integrity
• High organisational commitment