Project Manager: Business Operations (Location Agnostic) at MFS Africa

The Role

This role will sit within Network Operations in the Project Management Office (PMO) which can be seen as an operational function that equips the organization with fit to purpose and best practice project methodologies. The PMO is mandated to create an environment for more effective project delivery, reduce risks and assumptions, as well as manage and control the business, technical and operational aspects of projects.

The Project Manager: Business Operations is a key part of the Network Operations PMO team and will be given the opportunity to work cross functionally alongside various teams within a hypergrowth organization while managing projects end-to-end. You will be responsible for the planning and oversight of multiple projects while ensuring critical projects are delivered and ensuring the Network projects in the business are continuously operating in a smoothly and effective manner.

The ideal candidate for this role will have expertise in a wide variety of project types and possess a strong framework for project management best practices and methodology. They will be confident making strategic adjustments as needed and have the ability to measure project performance and identify areas for improvement.

Reporting into the Senior Manager: Network PMO, the Project Manager: Business Operations will interface with leaders across the organization with action items and follow-up requests related to deadlines associated with various project deliverables. We seek a highly motivated and energetic self-starter motivated who has solid operational and administrative capability for this role.

The duties and responsibilities of the role will be as follows:

• Monitor and oversee the work done by various departments and teams to ensure project deadlines are met, which will require undertaking a significant amount of administrative work

• Facilitate stakeholder meetings, escalate roadblocks, and ensure proper task prioritization

• Deliver a status report and a current state analysis on projects

• Applying your knowledge and expertise in real-time to ensure momentum of projects is optimised

• Participate in and own projects key to the execution of MFS Africa’s network expansion strategy and plans

• Manage and coordinate project and business meetings with partners

• Work with MFS Africa partners on ensuring the latest MFS Africa API, API-features (integrations evolution) and best-API practices are implemented by partners throughout the ecosystem

• Manage Network PMO processes and templates

• Coordinate and drive cross organisational communication

• Coordinate across internal teams and business units across to implement solutions

• Creating business processes to improve and reduce project activities across the different teams

Requirements

Skills and Competencies

• Knowledge of project management, timelines, deadlines, and follow-through on finished projects

• Ability to manage multiple projects throughout their lifecycles

• Ability to manage cross functional activities in various teams simultaneously while maintaining exceptional internal communication skills

• Ability to multitask in an environment with shifting priorities

• Ability to work autonomously and independently in a highly demanding environment

• Highly organized, solutions-oriented with solid problem-solving ability, know how to work efficiently, and prioritize execution

• Comfortable learning new technologies and systems

Qualifications and Experience

• Bachelor’s degree in Business Administration, Engineering, Computer Science, or any other relevant field

• 2–5 years of relevant experience ideally gained within fast-paced dynamic organisations within the financial services, payments, remittance industry

• Agile certified

• Previous experience in any project technical management role and capacity will be advantage

• Project management certification such as CAPM, PMP would be advantageous

• Pan African experience and exposure is highly desirable

Benefits

• We solve relevant problems for Africa and the world in hope of continuing to make an impact on the millions, if not billions, of users who also believe in what we do

• We work at the very cutting edge of fin-tech in Africa

• We have a very diverse work environment with over 28+ nationalities represented and continually strive to build a culture of caring and execution

• We operate a flexible remote working policy

• We offer a competitive salary package and bonuses

• We prioritize the overall well-being of our employees through various initiatives aimed at ensuring they reach their full potential in a supportive environment