Project Manager - Healthcare at Empact Group

 Education and Experience required:

• Relevant tertiary qualification in food and beverage services or hospitality or culinary arts is preferred
• Minimum of 5 years hospital catering experience is vital
• Experience in highly commercial and sensitive markets is compulsory
• Project Management experience in a hospitality/catering industry would be an advantage
• Implementation of change programmes, unit mobilization experience is advantageous
• Experience of working within brand guidelines to deliver results 
• Experience in costing, budgets, forecasts and invoicing is advantageous
• Proven experience in managing successful departments/teams
• Driver’s License is required

Knowledge, Skills and Competencies:

• Knowledge of the hospital catering environment
• Knowledge of South African and industry-specific laws
• Exceptional customer service skills
• Excellent operations and people management skills
• Excellent communication skills
• Ability to arrange exceptional functions
• Ability to balance the budget and save on soft costs
• Ability to draft and analyse reports
• Profit improvement skills an absolute must

 Key areas of responsibility:

• Manage daily operations of the assigned unit in accordance with sector strategy, contract specifications, and statutory regulations
• Implement an effective and efficient food production process
• Provide great quality service to clients
• Manage the execution of creative functions
• Execute menu planning, standardisation, adoption and costing
• Monitor the kitchen to ensure the cooks are using standardized recipes and quality of food is of the highest standard
• Oversee daily bookkeeping procedures including capturing of issues, sales, stock, banking, etc.
• Effectively manage and monitor gross profit as per the budgeted targets
• Ensure minimum & maximum stock levels are maintained
• Ensure the electronic meal ordering system is fully functional and utilised optimally
• Effectively manage HSE daily to ensure all records are up to date
• Effectively manage people (i.e. staffing – workforce planning, payroll administration, leave management, performance management)
• Effectively manage the Customer Experience (through surveys and using data to improve the service offering)
• Ensure strict adherence of service levels according to the client service level agreement