Project Manager (Intermediate) - Health Systems at Discovery Limited

Key Purpose  

• The purpose of this role is to lead the delivery of complex, high-impact strategic projects by planning effectively, coordinating across teams, and managing resources to meet agreed goals. The role ensures that project outcomes support Discovery’s strategic priorities, while staying within scope, budget, and timelines. It involves working with multiple stakeholders, managing risks, and ensuring clear governance and reporting. By fostering collaboration across diverse teams, promoting accountability, and embedding structured, scalable delivery methodologies, this role plays a key part in delivering measurable value, supporting business objectives, and enabling sustainable organisational growth and transformation.

Areas of responsibility may include but are not limited to: 

Project Delivery

• Lead and coordinate project kick-off meetings with key stakeholders to establish scope, objectives, and delivery approach.
• Collaborate with development managers, business analysts and technical teams to gather necessary input for initiation and planning documents.
• Plan, manage, and oversee the execution of project tasks with Systems and Business, ensuring alignment with timelines, objectives, and resource availability.
• Facilitate traditional project meetings or Agile ceremonies to ensure progress and alignment across the project workstreams.
• Oversee progress, address obstacles proactively, and adapt plans to ensure successful delivery of project objectives.
• Lead post-implementation review workshops to assess project outcomes, capture lessons learned and inform continuous improvement.

Resource and Budget Management

• Support resource allocation to optimise delivery capacity and drive project outcomes.
• Monitor project budgets, track variances, and escalate risks to ensure financial control.
• Contribute to resource planning and capacity forecasting to enable effective decision-making.

Stakeholder Engagement and Communication

• Serve as a point of contact for senior stakeholders, providing timely updates on project status, risks, and strategic outcomes.
• Develop and present clear, insight-driven reports, dashboards, and presentations tailored to stakeholder needs.
• Build and maintain strong, trust-based relationships with internal business and systems teams, clients, and external partners to ensure alignment and shared accountability.

Risk and Issue Management

• Proactively identify and manage project risks and issues, escalating where necessary for timely resolution.
• Collaborate with teams to develop and implement effective mitigation strategies.
• Maintain clear, auditable logs for risks, issues, and key decisions to support governance and accountability.

Project and Programme Reporting

• Design and maintain reporting structures, including dashboards and metrics, to track project and programme performance.
• Ensure timely, accurate reporting to senior management, programme leads, the PMO, and key stakeholders.
• Support the development of portfolio-level reports that align with strategic priorities and drive informed decision-making.

Governance and Compliance

• Ensure all projects comply with DHS governance frameworks and organisational standards.
• Promote best practices to enhance project delivery and foster effective team collaboration.
• Maintain alignment with risk, audit, and regulatory requirements throughout the project lifecycle.
• Monitor project activities to ensure deliverables meet quality and compliance standards.
• Support testing, reviews, and retrospectives to drive continuous process and outcome improvements.

Skills and Competencies

Technical Skills

• In-depth understanding of the Software Development Life Cycle (SDLC) is REQUIRED.
• Proficient in collaboration and PM tools such as MS Project, Jira, SharePoint, and Confluence.
• Established knowledge of Agile methodologies and frameworks.
• Skilled in business writing, executive reporting, and presentations.
• Competent financial tracking tools to monitor project costs and forecasts.

Behavioural Skills

• Strong organisational and time management capabilities.
• Excellent verbal and written communication skills.
• Proactive problem-solving skills with a focus on achieving results.
• Ability to collaborate effectively in cross-functional teams.

Personal Attributes

• High attention to detail and ability to manage multiple priorities.
• Resilience and adaptability in a fast-paced environment.
• Strong interpersonal skills and the ability to build trust and rapport with stakeholders.

Qualifications and Experience 
Qualifications:

• Bachelor’s degree (Information Technology, Computer Science, Business, or related field) and
• Project management certifications (e.g. PMP, PRINCE2, Agile, Scrum Master) are advantageous.

Experience:

• MINIMUM of 5 years' experience managing IT and software development projects.
• Experience in healthcare insurance systems or related software projects is advantageous.