QA/QC Assistant at Sasol

Purpose of Job

• To coordinate and oversee Quality Assurance (QA) and Quality Control (QC) activities in a corporate vehicle service station environment, ensuring that all maintenance and repair work on petrol and diesel vehicles meets company, customer, and regulatory standards.

Key Accountabilities
Functional:

• Conduct quality inspections on petrol and diesel vehicles during maintenance and repair processes.
• Review and approve work carried out by artisans and service providers.
• Perform quality hold-point inspections in the workshop and on customer vehicles.
• Ensure compliance with manufacturer standards, OEM specifications, and safety regulations.
• Develop and maintain QA/QC documentation (inspection checklists, reports, service logs).
• Monitor and evaluate service provider performance.
• Support scheduling and planning of service and maintenance activities.
• Verify correct tools, parts, and diagnostic equipment are used.
• Interface with operations, suppliers, and customers regarding QA/QC standards.
• Compile a detailed scope for all external work requests.
• Validation of scope vs cost and signing off on final JCC.
• Do confirmations on SAP for all Workshop or Service Provider scope of work verifications.
• Coordinate drives daily activities
• Do monthly IMS inspections.

Leadership and Growth Results:

• Provide guidance to workshop teams regarding quality standards and best practices.
• Support company values, safety, and continuous improvement culture.
• Identify training needs and support skills development of junior staff.

Customer and Relationship Results:

• Interact with customers to explain QA/QC outcomes and resolve quality concerns.
• Ensure work aligns with customer requirements and expectations.
• Provide transparent feedback on service outcomes to build customer trust.

Innovation and Improvement Results:

• Recommend improvements to QA/QC processes.
• Support implementation of new diagnostic technologies and repair methods.
• Identify recurring quality issues and propose preventative measures.

General:

• Strong communication skills (verbal and written).
• Ability to conduct thorough QA/QC inspections.
• Computer literacy: Microsoft Office, workshop management systems (e.g., SAP, Dealer Management Systems).

Formal Education

• Grade 12 / NQF Level 4 with Mathematics.
• Trade Test (Petrol / Diesel Mechanic)  

Working Experience

• Min 5 years’ experience as an artisan
• QA/QC-related training or certification will be an advantage.
• Valid vehicle driver’s licenses (Code 14).
• 2–3 years’ experience in vehicle maintenance/repair QA/QC (petrol and diesel vehicles).
• Hands-on experience with diagnostic testing, fault-finding, and inspection of vehicles.
• Familiarity with OEM specifications, service manuals, and quality standards.
• Basic knowledge of the OSH Act, Road Traffic Act, and Motor Industry regulations.
• Experience in managing service provider outputs and workshop teams.