Quality Controller at City of Tshwane

Job purpose

• To monitor, measure and maintain bus rapid transit quality management systems for the City’s integrated rapid public transport network internal operations and outsourced operations (bus, stations, automatic fair collection, advanced public transport management systems and urban traffic control) in line with the City’s ISO 9001:2015 Quality Management Systems

Appointment requirements

• Grade 12
• At least two years’ relevant experience in a bus service operations environment 
• A valid Code EC1(04), EC, C1(04) or C driving licence with a valid PrDP
• Computer literacy
• Must undergo a criminal record check and such a person shall allow their fingerprints to be taken by the Tshwane Metro Police Department at own cost
• Willingness and ability to work shifts and after hours as requested   

Personal attributes and/or competencies

• Ability to pay attention to detail; ability to detect deviations, inconsistencies and non-compliance; having integrity and objectivity to apply quality standards consistently and without bias; communication skills; ability to clearly report findings and liaise with internal teams and service providers; accountability; ability to take responsibility for monitoring outcomes and follow-ups

Primary functions

• Carry out daily, weekly, monthly, quarterly and annual quality audits and inspections
• Communicate and report on quality audit findings
• Implement continuous improvement initiatives