Quality Controller - JHB at Kazang

• Are you passionate about precision and excellence? Do you thrive in a fast-paced environment where attention to detail makes all the difference? Kazang is looking for a Quality Controller to ensure our devices meet the highest standards before reaching our customers.

What You’ll Do
Device Quality Inspection:

• Perform thorough checks on Kazang devices before dispatch, ensuring physical condition, accessories, packaging, and labeling meet compliance standards.

Functional Testing:

• Test hardware components (screen, keypad/touch, battery, ports, printer, SIM slots) and verify software functionality, OS stability, and correct firmware versions. Confirm Kazang app installation and transaction readiness.

Connectivity & Transaction Testing:

• Validate SIM connectivity, network strength, and data communication. Perform test transactions and confirm printer output accuracy.

Configuration & Setup:

• Configure devices according to Kazang specifications, loading profiles, APNs, merchant parameters, and security settings.

Defect Identification & Reporting:

• Detect and document faulty devices, escalate issues, and track recurring problems for corrective action.

Compliance & Documentation:

• Ensure adherence to QC standards, SOPs, and regulatory requirements. Maintain accurate checklists, reports, and inventory status.

Collaboration & Continuous Improvement:

• Work closely with logistics and technical teams, support troubleshooting, and suggest improvements to QC processes.

What Success Looks Like

• Accuracy: 99% of devices dispatched pass QC with zero post-deployment issues.
• Efficiency: All devices tested within SLA timelines.
• Impact: Reduced merchant complaints and improved device reliability in the field.

Qualifications & Experience

• Minimum Qualification: National Diploma or Degree in Electronics, Information Technology, or a related field.
• Experience: At least 2–3 years’ experience in Quality Control, Device Testing, or Technical Support within a hardware or fintech environment.
• Skills: Strong attention to detail, ability to follow SOPs, and proficiency in troubleshooting hardware/software issues.