Quality Manager at The Beverage Company

Introduction    
This role is accountable for managing onsite QA activities, ensuring that QA policies, procedures and guidelines are effectively implemented and that agreed quality standards are met.
Specification    
Key Accountabilities and Outputs

• Quality Assurance Systems and Procedures
• Contribute to establishing and maintaining an operational QA Framework of practices, processes, policies and procedures, standards and controls
• Ensure site wide understanding and buy-in thereof
• Perform quality assurance assessments and recommend corrective actions
• Perform quality assessments on key business functions / processes
• Recommend mitigations and drive the resolution of quality issues / concerns
• Assess and evaluate the adequacy and effectiveness of application, operational controls, procedures and processes
• Help identify weaknesses in exiting practices, processes, policies and systems
• Critically evaluate controls in place, identifying risks and create suitable solutions
• In cases of non-compliance, liaise with the relevant authority for management decision making
• Follow-up and monitor the implementation of corrective plans and initiatives
• Provide regular updates on all corrective plans and initiatives being implemented within region of responsibility
• Assist with maintaining the quality register
• Support leadership to implement corrective plans and initiatives where required
• Escalate any recurring deviations and/or non-compliance issues at the appropriate next level
• General Business, Financial and People Management
• Actively participate in operational planning and budgeting processes
• Drive continuous improvement through streamlining and optimising relevant operational practices, processes and systems
• Ensure adherence to operational and financial frameworks of practices, processes, standards and controls
• Control cost and take the necessary action to mitigate any financial risks or non-compliance
• Ensure that the right people capacity is in place and manage employee performance through effective and goal directed people leadership

Key Qualities
Communication

• Detailed verbal or written instructions or requests to employees or contractors

Problem Solving

• Proactive identification of functional problems related to a specific process or policy, determine cause and impact, and choose the best alternative to solve the problem based on guidelines provided and an understanding of the theory or practices underpinning the problem.

Relationships Maintained

• Groups of individuals at a senior management level inside the organisation

Behavioural Competencies
Legal and Ethical Conduct

• Keeps current with all the laws and company policies that govern one’s work activities, or seeks counsel before acting
• Conforms with all laws and company policies that govern one’s work activities
• Keeps abreast of changes in standards applicable to one’s profession
• Acts in accordance with conventional ethical and professional standards
• Takes action to enforce legal, policy, ethical and professional requirements; exposes violations

Accountability

• Accomplishes assigned tasks and goals: takes necessary actions to keep progress against objectives on track.
• Prepares a roadmap for success.
• Ensures that all who need to know, are clear about the plan.
• Takes full responsibility for own actions and outcomes, including mistakes.
• Always acts in the company’s best interest, regardless of whether it is difficult or unpopular.
• Ensures others are on track for achieving their goals.

Analytical Thinking

• Able to take a complex task and breaking it down into manageable parts in a logical, detailed way.
• Thinks of multiple explanations or alternatives to a problem
• Able to identify the information needed to solve a problem effectively
• Performs tasks accurately and thoroughly, making adjustments to ensure needs are met
• Considers business priorities when making decisions or analysing the costs and benefits of various alternative solutions.

Judgment and Decision Making

• Able to gather information from a variety of sources.
• Understands cause and effect relationships within data and interprets this to make competing, holistic decisions
• Develops alternatives before making complex decisions
• Looks for the most innovative, efficient and value adding solution when making a decision
• Makes decisions in time and forecasts when decisions need to be made
• Formulates a “big picture” understanding of the near-term impact of decisions (including the time and resources required to implement decision)
• Evaluates the longer term business impact of decisions
• Takes initiative when making decisions

Leadership

• Able to communicate and gain team commitment to a vision of what is to be achieved.
• Delegates fully and creates opportunities which help others to develop their potential.
• Identifies inequalities of opportunity within the workplace and takes steps to address them.
• Inspires and empowers others to overcome difficulties and achieve goals.
• Nurtures strong team identity and pride.

Requirements    
Qualifications and Experience

• Bachelors Degree (3 years) / NQF level 7 (Essential)
• Up to 6 years experience (Supervisory) Quality Systems; Food Safety;
• MS Excel; SAP; MS PowerPoint; MS Word; E Mail

Job Closing Date: 8th, March 2022