Quality Resident Engineer - Ford Silverton at Lear Corporation

Main purpose: 

• Support Lear in ensuring integrity / quality of harnesses delivered to Ford. Support Lear EPMS Port Elizabeth on quality issues raised and any design related queries / issues.

Key Responsibility Areas Would Include

• Initiate the preliminary analysis of any quality issue reported at Ford.
• Review all customer assembly processes to detect any potential quality issue.
• Communicate to the Lear team to analyze any quality concern.
• Validate the effectiveness of actions from customer assembly point of view.
• Report in timely manner the repairs performed at Ford.
• Release CIR to plants when quality issue found, by Lear or by Ford
• Collaborate with Lear PVT team on improving design for manufacturing.
• Coordinate the implementation and report results of any containment activity.
• Manage the contracted personnel used for containment activities: That they are well trained in the activities they partake in and create a positive image for Lear. Also, ensure that the contracted hours are not exceeded as per Purchase Order raised. Overtime needs to be well justified and pre-approved by Lear EPMS.
• Create and track open issues list with all plants where unresolved issues exist.
• Assist customer on quality related issues independently of the nature, manufacturing, Design, sub-supplier…etc.
• Create trusting environment inside Ford to avoid release of official QR when quality issue is detected.
• Negotiate with customer reduction of rejected pieces or QR cancellation
• Be the Lear quality source and single point of contact inside Ford.

Key Responsibility Areas Would Include

• Follow the Lear and Ford quality procedures presented in advance.
• Knowledge of and follow the Company’s and Ford Internal Regulation, the Labor Collective Agreement and the specific working procedures of the related department/company and of the legislation connected to his work.
• Responsible for respecting the technologies, procedures and work instructions.
• Inform the quality manager and other departments about any specific quality problems.

Educational Requirements

• Technical University Degree

Related Experience

• At least 5 years in quality department in automotive manufacturing facility. Previous working experience in Lear or exposure to wiring plant advantageous. Previous experience working with customer quality resolution or warranty advantageous.

Special Requirements

• Communication skills
• Perseverance
• Diplomacy
• Capacity to analyze problems and identify root causes and make decisions.
• Data and Results oriented.
• Requires limited supervision.
• Manages a broad functional area.
• Good leadership ability