Re-advertisement: Unit Head: Trade Facilitation - Operations Unit - Logistics SEZ - Gqeberha Permanent - Grade D4 at Coega

• The primary objective of the Unit Head: Trade Facilitation is to ensure that all Operational business activities and Logistical planning is fully operational for all investors/ tenants to have the use of a fully operational world class SEZ and NMBLP
• The TFU Unit Head Operations objectives is guided by all applicable CDC Strategies, policies, and compliance to all applicable Legislation.
• The TFU Unit Head is also responsible for the revenue generation activities and support pursuance of revenue generating opportunities.

RESPONSIBILITIES AND OBLIGATIONS

In executing the above the primary objective of the TFU Head is required to:

• Provide managerial leadership to TFU in pursuance and achievement of its objective.
• Oversee the planning and implementation of operational plans and ensure the integrated operations of the SEZ and the NMBLP.
• Advise the CDC on the appropriate mechanisms for ensuring the ongoing operations of the SEZ and NMBLP.
• Interpret, formulate, and implement international trade facilitation best practices and standards.
• Establish an appropriate operational framework for the provision of services and products to future investors and existing tenants within the SEZ and NMBLP.
• Oversee the provision of various trade facilitation services to tenants and potential investors, when necessary, to undertake periodic revisions and updates of TFU strategies in this regard.
• Ensure coordination and integration of all TFU operational plans and processes.
• Establish an appropriate strategic framework for the TFU operations of the SEZ and NMBLP and prepare budgets accordingly.
• Establish and maintain sound working relationships with investors/ tenants and all relevant appropriate statutory bodies.
• Provide sound advice and guidance to the CDC in respect of Customs, Logistics and Incentives regimes.
• Investigate opportunities to leverage operational capability for revenue generation.
• Develop appropriate partnerships for identified revenue opportunities in various aspects of trade facilitation services within the CDC control.
• TFU to ensure the implementation and monitoring of the SEZ zone rules to enforce the application of the environmental principles and guidelines.
• Ensure that the CDC and Tenants meet all conditions of its relevant legislation and environmental permits.
• Develop, Implement and Monitor the Tenants Zone Application Procedures (Zone rules) and assess the potential tenants and concessionaires for the Development of the SEZ and NMBLP.
• Communicate on the various monitoring aspects; tenant applications, auditing and reporting of the AEO Accreditation programme and any other legislation related to Compliance of the SEZ, NMBLP and Tenants.
• Manage the Trade Logistics component of the CDC by establishing a logistics strategy for the CDC utilizing the available toolkits and methodologies for trade facilitation within the context of a back of port SEZ and requirements for hinterland connectivity.

Other responsibilities of the Head of Operation comprise the following separate but interlinked activities:

• Interacting with tenants/ investors to ensure client satisfaction.
• Interacting with potential investors to secure the investments.
• Interacting with service providers in the; management and operation of the CDC SEZ and NMBLP
• Promoting SEZ services to new customers and leverage these services for revenue generation.
• Interacting with the other peers and unit heads within the Organisation as necessary.
• Preparing progress reports regularly and as and when required

EXPECTED OUTCOMES

Fully functioning Trade Facilitation Unit;

• Contribution to overall corporate growth and development;
• Contribute to an operational strategy for the SEZ and NMBLP
• Develop, implement and monitor budgets;
• Ensure Revenue generation and debt collection;
• Compliance to all Legislation and legislative prescripts
• Integration and managing relationships with external stakeholders ;
• Commercially viable service provision;
• Investor/ tenant satisfaction.
• Ensure the effective development and implementation of the logistic strategic plan for the SEZ back of Port and NMBLP.

REQUIREMENTS & QUALIFICATIONS

• BCom / NQF Level 7 Degree in Business Management or equivalent;
• MBA qualification is advantageous;
• A minimum of 5 years’ experience in a management and/or co-ordination role (directly related to the duties, roles & responsibilities specified in sections 3, and 4).
• Ability to demonstrate the following skills with associated experience: Project Management, collaboration, innovation, customer service, compliance, delivery, continual improvement, risk management, vendor management, operations management, and co-ordination.
• Ability to co-ordinate and execute tasks as assigned by EM.
• Ability to resolve and escalated issues arising from operations and requiring coordination with other Business Units heads.
• Ability to multitask and work to deadlines.
• Ability to work independently.
• Good interpersonal skills - the ability to communicate clearly and effectively.
• Knowledge of how to present information to different audiences.