Planet Fitness was established in 1995 with the vision of becoming SA's most loved fitness partner. We set the standard when it come to the ultimate training experience with world-class facilities, group exercise programs, personal trainers, biokineticsts and much more. We are here to help members reach their health and fitness goals.
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Responsible for ensuring that the Welcome Desk/Reception is effectively and efficiently managed at all times to provide members with a positive first impression and maximise member satisfaction.
Willingness to conduct group exercise classes
Key Performance Areas Include
Assisting with Club Administration when necessary
Cash management
Communication with members and staff
Managing of Receptionist
Monitoring of access and overrides for staff and members
Reception stock control
Resolving member complaints
Training of Receptionist
Experience & Competencies Required
Ability to motivate staff and lead by example
Advanced levels of administrative accuracy
Display friendly and efficient qualities that reflect the Planet Fitness way
Display uncompromising levels of honesty and integrity
Have excellent communication skills and be able to liaise at all levels
Intermediate PC skills
Must be able to work shifts
Possess high level energy levels
Previous experience within a front desk or welcome desk position added advantage
Proven track record in managing staff, planning, organising, conflict handling and problem solving
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