The Civilian Secretariat for Police Service (‘the Civilian Secretariat’) serves as technical advisor to the Minister of Police (‘the Minister’) to evince a transversal civilian oversight capability on the governance, service delivery and resourcing of the South African Police Service (‘the Police Service’). The Civilian Secretariat performs advis...
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Grade 12 certificate or equivalent qualifications. The following certificates or qualifications will be added advantage: Office Administration/ Secretarial Studies/Business Administration/Public Administration/Customer Service/ or relevant. Knowledge of administrative and clerical procedures.
Knowledge of computers and relevant software applications (MS Word, MS Excel, MS Outlook, MS PowerPoint, etc), customer service principles and practices.
DUTIES :
Render reception area services. Attend to telephone calls promptly and courteously. Receiving and directing clients to the relevant officials.
Maintain telephone list and report faulty telephone lines. Keep proper and accurate details of caller. Update telephone directories for the officials.
Manage and maintain reception area. Administer boardrooms bookings and allocations. Assist visitors and refer them to relevant staff members.
Provide clients with relevant information. Ensure reception area is tidy and presentable. Maintains safe and clean reception area. Monitor and maintain office equipment.
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