Receptionist at Council for Geoscience (CGS)

KEY RESPONSIBILITIES:

• Receive all visitors at reception, contact relevant individuals to be visited and direct visitor to them.
• Provide information to clients and possible clients and/or refer them to relevant contacts, either in the organization or elsewhere.
• Operate the PABX (switchboard and operator consol).
• Receive internal and external calls, connect, hold, transfer and disconnect telephone calls,
• Check availability and confirm all bookings and distribute memos to the correct people in advance.
• Assist employees and visitors who are utilizing the conference facilities.
• Provide assistance with fire alarm and emergency evacuation procedures.
• Ensure that reception area is clean. Report any faults concerning cleaning and maintenance to the Facilities Business Unit and make necessary follow ups.
• Provide assistance with administration duties when requested by the supervisor  and or other employees.
• Assist with submission of Tenders, Database forms and record keeping for procurement submissions.

Knowledge and Experience

• 1 year working experience as a receptionist
• Customer care
• Basic administration skill
• Telephone etiquette
• Computer literate

BEHAVIOURAL ATTRIBUTES:

• Neat/ appropriate presentable
• Welcoming
• Honesty
• Accuracy
• Punctual
• Organized
• Ethical
• Friendly Good clear mind
• Trustworthy
• Initiative
• Self-starter
• Assertiveness
• Self-motivated
• Team player
• Organized and deadline driven
• Customer-service orientated
• Professional communication skills
• Friendly

EDUCATIONAL QUALIFICATIONS:

• Grade 12,
• A certificate in Customer care or Reception work will be an added advantage