Receptionist - DBN at BET Software

We Want You:

Are you the friendly face that lights up a room, the organised multitasker who keeps things running smoothly, and the ultimate team player ready to step into the role of Receptionist at BET Software? We need an exceptional individual who can seamlessly blend hospitality, coordination, and administrative finesse to make our front office the heart of our dynamic workplace. As the first point of contact for our guests and the backbone of our office operations, you'll play a crucial role in ensuring everything runs like clockwork. If you're ready to be the face of BET, we want to hear from you!

You Bring:

• Matric
• Completed or studying towards qualification in business, administration, or a related field (advantageous).
• At least one year of previous experience in office, operations and/or building/facilities administration.
• Proficient in reading and writing English, comprehending and following verbal and written instructions, and using simple math.
• Computer literacy.
• Telephone etiquette.
• Excellent Communication skills.
• Excellent organisational skills.
• Takes a thorough approach in executing their tasks and takes accountability and initiative for their scope.
• Excellent time management.
• Decision making within the scope of their role.

What You’ll Do:

• Oversees the reception area to ensure effective telephone and mail communications both internally and externally to maintain a professional image.
• Ensures the building is always in a presentable and good condition daily and reports any maintenance related issues to the Office Manager to ensure that all issues are addressed timeously.
• Assists in the purchasing of office supplies, materials, equipment and services in accordance with company purchasing policies and budgetary restrictions thus ensuring that supplies are readily available.
• Assists in coordinating the maintenance of office and building equipment to ensure that the equipment is always in working order.
• Actively participates in or leads projects as assigned by the Office Manager.
• Forwards information by receiving and distributing communications, collecting and mailing correspondence, copying information to ensure that everyone has the communication or correspondence intended for them.
• Maintains an inventory database to ensure that the Office Manager and other stakeholders are able to determine inventory levels and anticipate requirements to ensure that orders are placed and expedited, receipts are verified, supplies are delivered to work stations, etc.
• Serves clients and team members by answering questions, forwarding messages, confirming orders, keeping all parties informed of order status, and coordinating between clients, team members and the Office Manager.
• Coordinates with vendors and outside services to ensure timely delivery and completion of materials and services, and to obtain timely quotes from multiple sources.
• Enhances the organisation’s reputation by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to job accomplishments.
• Responsible for ensuring timely and accurate data entry and processing systems.
• Responsible for managing meeting rooms including bookings, set up and presentation.
• Maintains and updates filing system for the department. Retrieves information from files when needed.
• Maintaining confidentiality throughout the execution of their duties to ensure that the trust is maintained within the office.
• Conducts reports for the reception area as well as their daily report and submits to Office Manager.
• Obtains coffee machine statistics for Office Administrator to report on.
• Oversees the housekeeping and VIP team members.
• Adhoc duties.