Digby Wells Environmental is a South African company with international expertise in providing Environmental and Social services to South African and International clients, with the focus predominantly on the Mineral Resources and Energy sectors in Africa.
Digby Wells Environmental (Digby Wells) is the brand under which the services of the group of companie...
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Answering phones in a professional manner, and routing calls as necessary.
Attend to general queries from clients by providing accurate information and first call resolution
Manage and control parcels and invoices and ensure the delivery to the relevant department and/or person
Manage and control courier items, registered mail and registration papers (authorised person/s) for collection.
Maintain an accurate collection information system (volume of letters collected, registered mail/parcels, registration papers, summons letters etc.).
Ensure all visitors to the building are greeted professionally and directed to the necessary contact person/meeting timeously.
Ensure the relevant emergency personnel are contacted should an emergency occur.
Assist in financial administration (requests for BBBEE certificates, letter typing, printing envelopes, file labels, foreign currency requests, filing of bank statements and invoices.)
Effective resource and equipment management (Vehicles, Boardrooms etc.)
Skills
PC Literacy
Customer focused
Telephone skills
Intrapersonal skills (build rapport etc.)
Communication (Verbal and written)
Strong Customer Service focus.
Good time management skills.
Driver’s license is essential, and should be regular driver
Qualifications
Grade 12 (Standard 10) with a certificate in customer service or other relevant certificate.
Work Experience
3 – 5 years’ work experience in a receptionist role
Gmail
Yahoomail