Job Description:
As our Receptionist your responsibilities will include but are not limited to:
Safety, Health, and Environment
- Adhere to all health and safety practices and requirements.
- Promote good housekeeping to ensure compliance and an environment where team members can deliver their outputs within a controlled risk environment.
- Actively participate in SLAMs, HPHs, relevant Risk Assessments, and close-out of Safety Actions.
Performance Delivery
Reception and Customer Service:
- Provide front-line reception services, including welcoming visitors, handling general and access enquiries, and directing individuals to the appropriate services.
- Respond promptly and professionally to incoming calls and emails, ensuring accurate information and effective redirection where required.
Appointment & Medical Surveillance Coordination:
- Schedule and confirm appointments for medical assessments, screenings, and consultations, ensuring an optimised clinic flow.
Support the full medical surveillance workflow, including:
- Booking and activating clients.
- Registering employees on the Health System.
- Conducting induction for all clients visiting OHC.
Administrative Support:
- Prepare, process, and manage documentation and records in line with confidentiality standards, company policies, and document control requirements.
- Perform general administrative duties, including filing, maintaining electronic records, managing invoices, capturing minutes, and processing timesheets.
- Accurately capture and maintain data in health management and organisational systems to support operational requirements.
SAP Transactions & Operational Processing:
- Execute SAP-related administrative activities, including the placement of requisitions and notifications, to support operational workflows.
- Support adherence to occupational health protocols and statutory reporting requirements.
Compliance and Confidentiality:
- Handle sensitive health information according to POPIA and internal organisational policies.
- Support adherence to occupational health protocols and statutory reporting requirements.
Support:
- Support healthcare professionals, HR, employees, and external stakeholders to ensure smooth service delivery.
- Assist with the organisation and coordination of wellness programmes and health campaigns.
- Provide support to the supervisor and coworkers within one’s level of competence, ensuring continuity of operations during absences.
Communication:
- Maintain effective communication within the department to ensure timely information flow and resolution of administrative needs.
This role is in the Safety, Health, Environment, Protection and Security (SHEPS) department on a band A5 level reporting to the Occupational Health Coordinator.
Qualifications:
- Grade 12 or equivalent
- Relevant Administrative Qualification on NQF4
- SA Driver’s Licence
Technical Knowledge
- Experience of 1-2 years performing administrative duties, preferably in a Mining/Medical Facility environment.
- Familiarity with office logistics.
- Understanding of emergency procedures.
- Proficiency in MS Office, SAP, and Excel.
- Knowledge of occupational health processes is advantageous.
Closing Date:
Gmail
Yahoomail