Receptionist (Hermanus) at Fidelity Services Group

Job Description

Answer inbound calls on switchboard; attend to visitors at front reception and assist with administrative duties.

• Answering Switchboard and direct calls
• Customer liaison and telephonic enquires
• Attend to visitors and job applicants calling at the office
• Aim for first time resolution
• Ensure that daily target are achieved – on quality and quantity
• Customer focus
• Interpersonal savvy
• Approachability