Receptionist at Puratos

Reporting directly to the Office Manager, the successful candidate for this key function will be responsible for:

• Providing professional front-line reception and administrative support.

KEY ACCOUNTABILITIES

• Answer and direct incoming calls to appropriate extensions.
• Take accurate messages and ensure timely delivery.
• Greet and assist visitors in a courteous and professional manner.
• Maintain a clean and organized reception area.
• Assist with general administrative tasks including filing and document handling.
• Assist Debtors department with PODs, credit notes, and basic account queries
• Manage incoming and outgoing mail and courier services.
• Ability to listen attentively and relay messages accurately.
• Professional demeanour with excellent telephone etiquette.
• Support internal departments with basic administrative duties as required.

PROFILE

• Matric (Grade 12)
• Business Administration or similar qualifications would be advantageous
• Experience: Minimum of one (2) years’ in a receptionist or administrative role.
• Languages: English is a prerequisite; bilingual preferred.
• Computer literacy: Proficient in Microsoft Office Suite (Outlook, PowerPoint, Excel, Word) would be an advantage
• Dynamic and professional attitude with strong communication and telephone skills.

REQUIRED COMPETENCIES

• Collaborating effectively: spontaneously helps team members, networking, sharing info/results.
• Communicating effectively: actively listening, negotiating, reporting, provides clear explanations that are easy to follow.
• Driving performances: results-driven, planning & prioritizing, solving problems
• Improving continuously: adapts flexibly to changes, open to learn from feedback
• Managing customer needs: understanding customer environment, builds and maintains relationship of customers, implement most suitable solutions that meet customer expectations.