Receptionist at SERR Synergy

The ideal candidate is a detail-oriented team player who will be the first point of contact for both incoming calls and visitors at our office, greeting them in a polite and well-spoken manner. Apart from operating the switchboard you will also be assigned duties as required such as Covid-19 screening and general administrative work.

Minimum requirements:

• Matric/Grade 12
• An admin related qualification will definitely be an advantage
• Preferably have 3-5 years administration related and reception experience
• Applicant must be fluent in both Afrikaans and English
• The candidate must be fully computer-literate (Microsoft Office suite) and have excellent administration and organisational skills
• Excellent phone etiquette and telephone manners
• Outstanding verbal and written communication skills
• Professional personal presentation
• Customer service orientated
• Attention to detail and use own initiative
• Ability to work a switchboard
• Own reliable transport is an advantage

Daily duties will include but not be limited to the following:

• Answering telephones and operating the switchboard
• Taking of and relaying messages
• General office and administration duties
• Covid-19 screening and reporting
• General typing and updating of information
• Providing information to incoming callers and clients
• Greeting individuals that enter the organisation
• Directing persons to the correct destination
• Monitoring of visitor access and maintaining security awareness
• Tidying and maintaining the reception area
• Dealing with queries from the public and clients
• Salary range is market related