Receptionist X 2 at Anova Health Institute

Job Description
Anova is an NGO that empowers people and changes lives. Good health and quality of life is what motivates us to provide healthcare solutions and support for those who need it most.  

We are looking for two Receptionists to oversee and manage the reception area and switchboard for the efficient operation of the following offices: Tygervalley and Klipfontein 

Key Duties and Responsibilities  

• Oversee and manage the reception area 
• Always keep reception area clean and tidy 
• Answer all incoming calls and manage these in a professional and sensitive manner 
• Take messages and ensure that they are delivered promptly 
• Welcome visitors and attend to their queries or direct them to the right person 
• Where visitors are to meet with Anova employees, notify internal staff of their arrival accordingly 
• Maintain sign in registers 
• Providing general administrative support to management team, which include making copies and scanning documents 
• Book boardrooms for trainings & meetings as requested. Confirm that the booking has been made and the venue 
• Complete, maintain, distribute, or file records as requested (Such as supplier or employee related documentation)   
• Act as liaison where employee queries need to be routed via the office, particularly for employees working remotely in clinics 
• Provide supporting function for logistics for general events, conferences, and meetings (catering, refreshments, venue bookings, required documents, etc) 
• Manage the General Assistant 
• Do adhoc driving for the Office 

Minimum Qualifications, Experience and Skills Required 

• Grade 12 (Matric)  
• At least two years or more in a similar role 
• Ability to operate a switchboard system with ease 
• Customer focused 
• Proficient in the entire MS Office Suite, particularly in Outlook 
• Exposure to ESS is an advantage 
• Competent in reading, writing, and speaking English 
• Professional demeanour, Organized and Attention to Detail 

Advantageous Qualifications, Experience and Skills  

• A Relevant tertiary qualification in Secretarial Duties, Office Administration or similar