Regional HR Services Management Specialist - Africa at Siemens Energy

• As a Regional HR Services Management Specialist you will work closely with the Regional HR Services Lead, also interfacing with colleagues from other regions and global. You will have responsibility for managing / overseeing HR operations currently being delivered through an ecosystem of providers, ensuring and maintaining fit-for-purpose processes, governing end-to-end delivery. You will also take a role in driving HR transformation initiatives within your region, implementing harmonised and standard processes, working closely with counterparts in payroll and HR products.   

How You’ll Make an Impact  

• A "Regional HR Services Management Specialist" works alongside the Regional HR Services Lead, ensuring efficient and effective HR Services delivery through an eco-system of providers i.e. employee on-boarding and off-boarding support, employee inquires, people and organizational data management, etc.
• Support in driving change initiatives in area of responsibility, often across several/all HR functions and involving (senior) business leaders
• Building and strengthening process know-how in order to future proof the organisation 
• Support of other HR IT / Business Process initiatives, e.g. contributing regional or topic expertise and aspects, playing a key role in the roll-out in assigned countries 
• Work closely and support in the service management of the business process outsourcing service provider, ensuring quality operations, whilst playing a key role on deficiency resolution
• A contributor in our global HR transformation project, whilst ensuring continuing of existing operations

What You Bring  

• At-least 5+ years’ experience in HR Services / Business Processes including shared services / HR BPO outsourcing operations, i.e. HR Administration, Payroll, HR query Management (Service Desk)
• HR IT domain know-how - Workday HCM, ServiceNow, SAP desirable
• Experience in supporting the management / service management of an eco-system of partners / vendors in HR Services
• Track record in supporting the delivery of change / improvement projects, specifically in HR services
• Problem solving and critical thinking skills with a continuous improvement mindset
• Analytical skills and fact based decision ability
• Self-directed with an ability to organize, plan, prioritize
• Outstanding communication skills, bilingual with French and English (as a nice to have)
• Excellent organizational and time management skills
• Self-motivated to drive initiatives through to completion as an individual contributor and through others
• Ability to thrive in a global environment, working flexibly where required
• Degree in HR or a combination of HR/IT, or Business Information Systems desirable