Regional Manager, Broker North at Nedbank

Job Responsibilities:

• Build and maintain relationships with relevant stakeholders.
• Identify and meet stakeholder needs, including giving them regular feedback.
• Identify opportunities for collaboration and improvement.
• Ensure effective resource capacity and planning.
• Achieve clear accountability of team members.
• Ensure resource capacity is aligned to the needs of the business.
• Ensure relevant processes and procedures are followed.
• Plan and monitor development by scheduling and tracking team progress against performance.
• Ensure Key Individual roles and responsibilities are effectively carried out and that the team meets the required compliance standards. Ensure transformational targets are met.
• Understand and embrace the Nedbank vision and values, leading by example.
• Create a client service culture through various interventions.
• Achieve operational excellence.
• Encourage team to generate innovative ideas and share knowledge.
• Manage budget costs within budgeting constraints.
• Set and allocate sales targets for the team. Review sales targets against performance.
• Ensure profitability of distribution medium.
• Make recommendations for alternate improvements to the business by reviewing non-performing areas.
• Meet financial targets through monitoring, tracking and reviewing performance of the team.
• Ensure quality sales standards are agreed to and delivered on.
• Manage performance of staff by implementing performance agreements and ensuring a clear vision.
• Mentor and coach staff on identified performance gaps.
• Motivate staff to perform and contribute to the success of the business by creating environment of teamwork through engaging with staff (sharing information) and encouraging participation in decision making processes.
• Follow the recruitment process when recruiting talent.
• Maintain a high performing team and ensure an environment for optimal performance is created by identifying talent pool through career conversations, using the talent grid principles and developing talent retention programmes.
• Manage the onboarding process of new employees.

Qualification:  

• Matric / Grade 12 / National Senior Certificate
• Relevant FAIS Personal and Commercial Lines Qualifications
• RE Key Individual (non-negotiable)
• Relevant Insurance Qualification (NQF 7)
• Bachelor's Degree (Preferred)

Minimum Experience Level:

• Minimum 8 years in an Insurance Sales role and must have experience in managing Brokers.
• Minimum 5 years in Insurance Key Individual Management role. (non-negotiable)
• Commercial and Personal Lines experience. (non-negotiable)