Applicants should be in possession of a Grade 12 certificate. A three (3) years’ relevant qualification (National Diploma at NQF level 6) with 360 credits as recognized by SAQA and a minimum of one (1) year administration experience preferably in a court environment will serve as an added advantage.
DUTIES :
Answering of telephone calls and resolution of Court Online and/or Case lines queries. Attending to walk-in clients and assisting with resolution of Court Online and/or Case lines queries. Registration of Court Online and/or Case lines Users, Initiating and/or Starting cases, logging of technical issues which could not be resolved to secondary support, providing information on the usage of the systems. Assisting officials with resolution of Court Online and/or Case lines.
Assisting officials with the logging of calls to secondary support Carrying out of Registrar’s instructions in the running of the office Capturing and submission of statistics related to Court Online and Case lines. Enrolment of Civil Matters on Court Rolls. Issuing of/civil processes and Applications.
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