Researcher at Resource Solutions

About the Role:

RS Research will develop and expand the scope of RS native analytics and insights. Building on and augmenting the range of excellent sources already utilised by Market Intelligence, RS Research will offer a unique perspective, expanding the depth of our analytics and the breadth of our insights.

The ability to conduct our own research and present it provides for the development of Resource Solutions as a thought leader via the creation of our own content to support (or not) the current narrative around trends, changes, impactors and drives in our sector and the sectors of our clients.

Enhancing our thought leadership position, brings multiple benefits for sales, business development, existing client management and the overall perception of Resource Solutions in the market.

• Conduct and analyse research projects to deliver high quality outputs to agreed objectives and parameters.
• Employ a variety of research methodologies and approaches, from desk research, to conducting full original research projects, including the design and deployment of data targets, capture, analysis, and presentation.
• Conduct, workshops, and data discussions to ensure project success.
• Stay abreast with latest developments in research tools and techniques.
• Identify and escalate any research issues promptly and accurately.
• Support workshops, webinars, and training on our research function across all platforms and with all stakeholders.

Responsibilities:

• Conduct and analyse research projects to deliver high quality outputs to agreed objectives and parameters.
• Employ a variety of research methodologies and approaches, from desk research, to conducting full original research projects, including the design and deployment of data targets, capture, analysis and presentation.
• Conduct, workshops, and data discussions to ensure project success.
• Ensure research findings are compiled in an understandable manner.
• Stay abreast with latest developments in research tools and techniques.
• Identify and escalate any research issues promptly and accurately.
• Ensure that research deliverables are of high quality and timely.
• Support workshops, webinars, and training on our research function across all platforms and with all stakeholders.
• Support the timely and accurate delivery of the agreed Research schedule to stakeholders across the client base.
• Other duties which are reasonably within the capabilities of a staff member in this position may need to be performed from time to time, in addition to or instead of the above duties.
• Critically evaluate individual processes and target operating model (TOM) to analyse and recommend scalable initiatives, in line with our data-led strategy.
• Support the internal Diversity and Inclusion agendas, alongside relevant stakeholders.

Other duties which are reasonably within the capabilities of a staff member in this position may need to be performed from time to time, in addition to or instead of the above duties. Please note, the requirements of this role may change over time and staff are required to comply with all such reasonable changes.

Required Skills and Experience

• Strong research and analytical skills.
• Experience of originating, designing, and delivering new research projects.
• Broad knowledge of and understanding of application of a variety of research techniques and methodologies.
• Understand the appropriate use of analytics, various sampling approaches and weighting
• Proactive individual with a hands-on approach.
• Attention to detail and high value on data integrity.
• Critical thinking and proven problem-solving skills.
• Proven organisation skills and the ability to prioritise.
• Demonstrated experience in managing and leading a team of researchers. .
• Strong experience and knowledge with Microsoft Office, especially advanced Excel. Understand and apply advanced formulas.
• Demonstrated sound work ethic and attention to details.
• Demonstrated experience with math assessment and statistics.
• Good spoken and written English language

Desired Skills and Experience

• Previous experience in the recruitment or staffing industry and understanding recruitment processes including the data flow from a systems perspective is desirable.
• Bachelor's or Graduate's Degree in business, computer science, information systems, or information technology or equivalent experience.
• Demonstrated experience with SPSS, cloud, machine learning, and R language software and systems.
• Experience with data visualisation or business analytics platforms such as Microsoft Power BI, Tableau or QlikView desirable. Power BI is preferable as we are using it.
• Experience with writing protocols and frameworks.
• Knowledge of Lean Methodologies.
• Previous working on projects and/or teams in an RPO and MSP environment.
• Managing projects spanning multiple geographies.
• Change Management qualifications or relevant experience.