Restaurant Manager - Sun City at Sun International

An exciting opportunity has become available for a Restaurant Manager at the prestigious 5-star hotel at The Palace of the Lost City, located within the iconic Sun City Resort in Rustenburg.

Job Description

Job Purpose

• Responsible for the effective day-to-day management of the restaurant outlet (including food and beverage service) and the management of the team with specific regard to achieving profitability, maximising operational efficiencies and productivities; maintaining the restaurant product and standards of operation; maximising customer satisfaction; controlling operating equipment and stock, and developing a competent team. 

Key Performance Areas

• Implement outlet business plans and drive operational excellence in line with the Food & Beverage strategy.
• Manage daily restaurant operations, including shift planning, staffing, cash-ups, stock control, and service delivery.
• Lead and motivate teams through coaching, performance management, training, recruitment, and employee relations.
• Deliver exceptional guest experiences by maintaining high service standards and resolving customer concerns professionally.
• Ensure compliance with food safety, health, hygiene, environmental, and company standards.
• Monitor financial performance by managing budgets, payroll, cost of sales, inventory, and operating expenses.
• Drive product and service improvements through promotions, menu enhancements, and operational efficiencies.
• Build strong relationships with guests and stakeholders while supporting brand loyalty and business growth.
• Maintain effective governance, risk management, and compliance with company policies and legislative requirements.
• Support transformation, procurement, and BBBEE initiatives in line with organisational objectives.

Job Requirements

Education

• 3 Year Hotel School Diploma or equivalent National Qualification at a Diploma level

Experience

• 5-6 years in the food and beverage industry of which at least 2 years’ experience in a supervisory role within the food and beverage environment 

Skills and Knowledge

Behavioural Competencies

• Strong planning and organisational skills.
• Ability to motivate, coach, and develop high-performing teams.
• Sound decision-making and problem-solving abilities.
• Analytical mindset with the ability to assess operational performance and identify improvement opportunities.
• Ability to evaluate compliance and operational efficiency.
• Commitment to continuous learning and staying abreast of industry trends.

Technical Competencies

• Sound knowledge of Food & Beverage operations, costing, and stock control.
• Strong product knowledge, including wines and specialty beverages.
• Experience in team planning, operational management, and product development.
• Intermediate computer literacy with proficiency in Microsoft Office.
• Experience using Micros and Opera systems will be advantageous.